Daily Rules, Proposed Rules, and Notices of the Federal Government
DOC has submitted to the Office of Management and Budget (OMB) for clearance the following proposal for collection of information under the provisions of the Paperwork Reduction Act of 1995, Public Law 104-13.
This information collection item allows the U.S. Commercial Service to solicit clients' opinions about the counseling services provided by International Trade Specialists located in domestic offices known as U.S. Export Assistance Centers. The information is used for program improvement, strategic planning, and allocation of resources. The surveys are part of ITA's effort to implement objectives of the National Performance Review (NPR) and Government Performance and Results Act (GPRA). Survey responses will acquaint ITA managers with firms' perceptions and assessments of export-assistance counseling provided by International Trade Specialists in U.S. Export Assistance Centers. This information is critical for improving the level of service provided to U.S. businesses by the U.S. Commercial Service's International Trade Specialists. Survey responses are used to assess client satisfaction, assess priorities, and identify areas where service levels and benefits differ from client expectations. Clients benefit because the information is used to improve services provided to the public. In addition, respondents will benefit from more effective follow-up to their unmet needs and expectations and more efficient resolution to their exporting issues and challenges. Without this information, the U.S. Commercial Service is unable to systematically determine client perceptions about the quality and benefit of its export counseling services.
Copies of the above information collection can be obtained by writing Diana Hynek, Departmental Paperwork Clearance Officer, Department of Commerce, Room 6625, 14th and Constitution Avenue, NW., Washington, DC 20230. E-mail:
Written comments and recommendations for the proposed information collection should be sent to David Rostker, OMB Desk Officer,