Number of Respondents:2,386 responses.
Avg. Hours per Response:The USPTO estimates that it takes the public approximately 10 minutes (0.17 hours) to complete either the paper or the online survey. This includes the time to gather the necessary information, respond to the survey, and submit it to the USPTO.
Needs and Uses:Individuals who work at firms that file more than six patent applications a year use the Customer Panel Quality Survey to provide the USPTO with their perceptions of examination quality. The USPTO uses the feedback gathered from the survey to assist them in targeting key areas for examination quality improvement and to identify important areas for examiner training.
Affected Public:Individuals or households; business or other for profit; and not-for-profit institutions.
OMB Desk Officer:Nicholas A. Fraser, e-mail:Nicholas_A._Fraser@omb.eop.gov.
Once submitted, the request will be publically available in electronic format through the Information Collection Review page athttp://www.reginfo.gov.
Paper copies can be obtained by:
*E-mail: Susan.Fawcett@uspto.gov.Include "0651-0057 Customer Panel Quality Survey copy request" in the subject line of the message.
*Fax:571-273-0112, marked to the attention of Susan K. Fawcett.
*Mail:Susan K. Fawcett, Records Officer, Office of the Chief Information Officer, Administrative Management Group, U.S. Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313-1450.
Written comments and recommendations for the proposed information collection should be sent on or before October 19, 2009 to Nicholas A. Fraser, OMB Desk Officer, via e-mail atNicholas_A._Fraser@omb.eop.govor by fax to 202-395-5167, marked to the attention of Nicholas A. Fraser.