Type of Review:Revision of a currently approved collection.
Respondents:Business or other for-profit entities.
Number of Respondents and Responses:4,484 respondents; 36,090 responses.
Estimated Time per Response:2 to 243 hours.
Frequency of Response:On occasion reporting requirement; Third party disclosure requirement.
Obligation to Respond:Required to obtain or retain benefits. The statutory authority for this information collection is found at section 201(b) of the Communications Act of 1934, as amended, 47 U.S.C. 201(b), and section 258, 47 U.S.C. 258, Public Law 104-104, 110 Stat. 56. The Commission's implementing rules are codified at 47 CFR 64.2400-01.
Total Annual Burden:2,074,174 hours.
Total Annual Cost:$15,918,200.
Nature and Extent of Confidentiality:An assurance of confidentiality is not offered because this information collection does not require the collection of personally identifiable information from individuals.
Privacy Impact Assessment:No impact(s).
Needs and Uses:In 1999, the Commission released theTruth-in-Billing and Billing Format,CC Docket No. 98-170, First Report and Order and Further Notice of Proposed Rulemaking, (1999 TIB Order); published at 64 FR 34488, June 25, 1999, which adopted principles and guidelines designed to reduce telecommunications fraud, such as slamming and cramming, by making bills easier for consumers to read and understand, and thereby, making such fraud easier to detect and report. In 2000,Truth-in-Billing and Billing Format,CC Docket No. 98-170, Order on Reconsideration, (2000 Reconsideration Order); published at 65 FR 43251, July 13, 2000, the Commission, granted in part petitions for reconsideration of the requirements that bills highlight new service providers and prominently display inquiry contact numbers. On March 18, 2005, the Commission releasedTruth-in-Billing and Billing Format; National Association of State Utility Consumer Advocates' Petition for Declaratory Ruling Regarding Truth-in-Billing,Second Report and Order, Declaratory Ruling, and Second Further Notice of Proposed Rulemaking, CC Docket No. 98-170, CG Docket No. 04-208, (2005 Second Report and Order and Second Further Notice); published at 70 FR 29979, May 25, 2005, and at 70 FR 30044, May 25, 2005, which determined,inter alia,that Commercial Mobile Radio Service providers no longer should be exempted from 47 CFR 64.2401(b), which requires billing descriptions to be brief, clear, non-misleading and in plain language. The2005 Second Further Noticeproposed and sought comment on measures to enhance the ability of consumers to make informed choices among competitive telecommunications service providers.
On April 27, 2012, the Commission released theEmpowering Consumers to Prevent and Detect Billing for Unauthorized Charges (“Cramming”),Report and Order and Further Notice of Proposed Rulemaking, CG Docket No. 11-116, CG Docket No. 09-158, CC Docket No. 98-170, FCC 12-42 (Cramming Report and Order and Further Notice of Proposed Rulemaking); published at 77 FR 30915, May 24, 2012, and at 77 FR 30972, May 24, 2012, which determined that additional rules are needed to help consumers prevent and detect the placement of unauthorized charges on their telephone bills, an unlawful and fraudulent practice commonly referred to as “cramming.”
Federal Communications Commission.
Gloria J. Miles,
Federal Register Liaison, Office of the Secretary, Office of Managing Director.