Browse: Departments Dates Agencies
Docket ID: [Docket No. 02-14]
RIN ID: RIN 1557-AB75
SUBJECT CATEGORY: Debt Cancellation Contracts and Debt Suspension Agreements
EFFECTIVE DATES: This rule is effective June 16, 2003.
DOCUMENT SUMMARY: The Office of the Comptroller of the Currency (OCC) is adding a new part 37 to its regulations that addresses debt cancellation contracts (DCCs) and debt suspension agreements (DSAs). The purpose of the final rule is to establish standards governing these products in order to ensure that national banks provide such products consistent with safe and sound banking practices and subject to appropriate consumer protections.
SUMMARY: See International Trade Administration; See National Oceanic and Atmospheric Administration; See Patent and Trademark Office; Debt cancellation contracts and debt suspension agreements; national bank standards,
A DCC is a loan term or a contractual arrangement modifying loan terms linked to a bank's extension of credit, under which the bank agrees to cancel all or part of a customer's obligation to repay an extension of credit from that bank upon the occurrence of a specified event. A DSA is a loan term or a contractual arrangement modifying loan terms linked to a bank's extension of credit, under which the bank agrees to suspend all or part of a customer's obligation to repay an extension of credit from that bank upon the occurrence of a specified event.
Under a DCC or a DSA, the customer typically agrees to pay an additional fee to the bank in exchange for the bank's promise to cancel or temporarily suspend the borrower's obligation to repay the loan. The fee may be a lump sum that is payable at the outset of a loan (that may be financed over the term of the loan), or the fee may take the form of a monthly or other periodic charge. The fee compensates the bank for releasing borrowers from loan obligations under the circumstances specified in the DCC or DSA. These arrangements also provide customers a convenient method of extinguishing debt in times of financial or personal hardship, and enable the bank to avoid the time and expense of collecting the balance of the loan from a borrower's estate in the event of the borrower's death or other specified circumstances.\1\ \1\ See generally, Joseph L. Moore & James W. Smith, Debt Cancellation Contracts: A Neglected Asset, 112 Banking L. J. 918 (1995).
The authority of national banks to offer DCCs and DSAs is well
established.\2\ Nearly 40 years ago, in 1963, the OCC concluded that
offering DCCs was a lawful exercise of the powers of a national bank in
connection with the business of banking.\3\ The following year various
OCC issuances affirmed that position.\4\ As explained by Comptroller James Saxon:
\2\ 12 U.S.C. 24(Seventh). See Memorandum from Julie L.
Williams, First Senior Deputy Comptroller and Chief Counsel, to John
D. Hawke, Jr., Comptroller of the Currency, dated June 25, 2002
(discussing national banks' authority to offer DCCs and DSAs).
\3\ See Comptroller of the Currency, The National Banking Review 264 (Dec. 1963).
\4\ See Letter from James J. Saxon to the President of a
National Bank (Mar. 10, 1964); Letter from James J. Saxon to the
President of a National Bank (Mar. 26, 1964); James J. Saxon,
Statement of the Comptroller of the Currency on Debt Cancellation
Contracts and Their Relation to State Law (May 18, 1964); James J.
Saxon, Letter to the Presidents of all National Banks (July 21, 1964).
The debt cancellation ruling issued by this Office [OCC] is not
intended as a means for National Banks to invade the field of
insurance. Rather, it is a recognition by this Office of a National
Bank's right to protect itself by the establishment and maintenance
of appropriate reserves against anticipated losses in connection
with its lending activities under 12 U.S.C. 24. The necessity to
maintain such reserves and to adjust its charges in relation to both
reserves and the risk involved in a particular transaction has long
been recognized as an essential part of the business of banking.\5\
\5\ James J. Saxon, Statement of the Comptroller of the Currency
on Debt Cancellation Contracts and Their Relation to State Law (May 18, 1964).
In 1971, the OCC codified the interpretive ruling on DCCs as 12 CFR 7.7495.
The only Federal circuit court of appeals that has considered DCCs
or DSAs upheld the OCC's determination that the National Bank Act
authorizes national banks to enter into DCCs with their borrowers and
that DCCs were banking products, not part of the ``business of
insurance.'' \6\ In First Nat'l Bank of Eastern Arkansas v. Taylor, the
Eighth Circuit Court of Appeals considered whether DCCs provided by a
national bank to its loan customers were subject to Arkansas State
insurance regulation. The court held that the National Bank Act
authorized national banks to offer DCCs. Further, it held that Federal
law precluded the State insurance commissioner from requiring the
national bank to obtain a State insurance license and from taking
enforcement action against the national bank for failing to do so.\7\
\6\ See First Nat'l Bank of Eastern Arkansas v. Taylor, 907 F.2d 775(8th Cir.), cert. denied, 498 U.S. 972 (1990).
\7\ ``Because national banks are considered federal
instrumentalities, states may neither prohibit nor unduly restrict
their activities. Thus, the National Bank Act preempts the
Commissioner's authority to prohibit FNB from offering debt cancellation contracts.'' Id. at 778 (citations omitted).
The Eighth Circuit found that DCCs do not constitute the ``business
of insurance'' under the McCarranFerguson Act because the product
falls within the powers incidental to banking granted by the National
Bank Act.\8\ The court emphasized that DCCs offered by banks in
connection with their loans differ significantly from traditional
insurance contracts. DCCs do not require the bank to take an investment
risk or make payment to the borrower's estate. The loan simply is
extinguished when the borrower dies. Thus, the court reasoned, ``the
primary and traditional concern behind state insurance regulationthe
prevention of [the insurer's] insolvencyis not of concern to a
borrower who opts for a debt cancellation contract.''\9\ The court
concluded that further support for its holding that DCCs do not
constitute the ``business of insurance'' derives from the fact that
national banks fulfilling their obligations under DCCs do not implicate this central concern of insurance regulation.\10\
\8\ The court recognized that whether an activity falls within
the ``business of insurance'' for purposes of the McCarranFerguson
Act is a federal question and not determined by State law defining
insurance. Id. at 780, n.8 (citing SEC v. Variable Annuity Life Ins.
Co., 359 U.S. 65, 69(1959)). See also Steele v. First Deposit Nat'l
Bank, 732 So.2d 301 (Ala. Civ. App. 1999) (finding a credit
protection debt deferral product was not within the meaning of the ``business of insurance'').
\9\ Taylor, 907 F.2d at 780.
In 1996, the OCC amended the interpretive ruling (renumbered as
Sec. 7.1013) to expressly include offering DCCs for the disability of
the borrower, in addition to death.\11\ The OCC also has issued various
interpretive letters concerning DCCs and DSAs over the years.\12\ In
1998, for example, the OCC confirmed that a national bank may offer
DSAs as well as DCCs, as part of its express authority to make loans.\13\
\11\ See 61 FR 4849 (Feb. 9, 1996).
\12\ See, e.g., Interpretive Letter No. 641 (Jan. 7, 1994);
Interpretive Letter No. 827 (Apr. 3, 1998); Interpretive Letter No. 903 (Dec. 28, 2000).
\13\ See Interpretive Letter No. 827 (Apr. 3, 1998).
On January 26, 2000, the OCC published in the Federal Register an
advance notice of proposed rulemaking (ANPR) requesting comment on
whether regulations addressing DCCs and DSAs were necessary or
appropriate (65 FR 4176).\14\ In particular, in the ANPR, we noted the
absence of a comprehensive Federal consumer protection scheme governing DCCs and DSAs.
\14\ The comments we received on the ANPR are summarized in the
notice of proposed rulemaking (66 FR 19901, Apr. 18, 2001).
We OCC received 41 comments in response to the ANPR. Commenters were evenly divided on whether additional regulations were necessary. On balance, we agreed with those who favored additional standards in this area.
On April 18, 2001, we published a notice of proposed rulemaking (NPRM) requesting comment on proposed regulations governing DCCs and DSAs (66 FR 19901). The preamble to the proposal said that the proposed rules were designed to facilitate consumers' informed choice about whether to purchase DCCs or DSAs, to discourage unfair or abusive sales practices, and to promote national banks' ability to offer DCCs and DSAs on a safe and sound basis.
The OCC received 51 comment letters in response to the NPRM.\15\ The commenters included bank trade associations, national banks, credit card companies, and consumer groups. Comments were also filed by insurance trade associations, insurance companies, and State insurance regulators. Finally, we received comments from a number of individuals and companies. The vast majority of commenters favored the proposed regulation, but most of these commenters recommended changes. \15\ Several commenters filed multiple comments.
The final rule makes a number of changes to the proposal, many in response to suggestions provided by commenters. The next section of this discussion sets out a general overview of the final rule. II. Overview
The final rule includes the following significant features:
[sbull] It codifies the OCC's longstanding position that DCCs and DSAs are permissible banking products.
[sbull] It establishes important safeguards to protect against
consumer confusion and areas of potential customer abuse. In
particular, the final rule prohibits national banks from offering lump
sum, single premium DCCs or DSAs in connection with residential mortgage loans.
[sbull] The rule provides for standardized disclosures of key
information in connection with the offer and sale of DCCs and DSAs. The
disclosure requirements are structured to accommodate widely used
methods of marketing DCCs and DSAs, including telephone solicitations, mail inserts, and socalled ``take one'' applications.
[sbull] To the extent feasible, the rules apply consumer
protections modelled on the framework of consumer protections that
Congress directed the OCC (and the other Federal banking agencies) to
apply to banks' insurance sales. National banks are familiar with these
insurance sales requirements, which are contained in part 14 of the
OCC's regulations, and the approach taken in the final rule enables
banks to harmonize their policies, procedures, and employee training programs across the two product lines.
[sbull] The rule addresses safety and soundness considerations
presented by DCCs and DSAs by requiring national banks to manage the
risks associated with these products according to safe and sound banking principles,
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including appropriate recognition and financial reporting of income,
expenses, assets, and liabilities associated with DCCs and DSAs, adequate internal controls, and risk mitigation measures.
Section III of this preamble discussion describes the most
significant comments we received on the proposed rule and responds to
the commenters' principal concerns. Section IV summarizes the final rule.
III. Summary of Comments
The proposed rule removed 12 CFR 7.1013 and replaced it with 12 CFR 37.1. Section 37.1(a) stated the authority of national banks under 12 U.S.C. 24 (Seventh) to enter into both DCCs and DSAs and to charge a fee for these products. Section 37.1(b) set forth the purposes of the new regulations. Section 37.1(c) stated that the regulations applied to the provision of DCCs and DSAs by national banks and Federal branches and agencies. In addition, it clarified that the sale of DCCs and DSAs are governed by new part 37 and not by 12 CFR 14 (Consumer Protections for Depository Institution Sales of Insurance).
Many commenters sought clarification about the regulatory framework
that governs DCCs and DSAs. They urged the OCC to clarify that DCCs and
DSAs offered by national banks are not subject to regulation under
State insurance law. One commenter, however, asserted that DCCs and
DSAs are ``authorized'' insurance products under the GrammLeachBliley
Act (GLBA)\16\ and that States have express authority to regulate them
as insurance, subject only to the preemption standards set forth in section 104 of the GLBA.
\16\ Pub. L. No. 106102, 113 Stat. 1338 (Nov. 12, 1999).
As is described in the Background section of this preamble discussion, DCCs and DSAs are banking products authorized under 12 U.S.C. 24(Seventh). This final rule, together with any other applicable requirements of Federal law and regulations, are intended to constitute the entire framework for uniform national standards for DCCs and DSAs offered by national banks. Accordingly, the final rule states that DCCs and DSAs are regulated pursuant to Federal standards, including part 37, and not State law.
Many commenters urged that the OCC regulate the amount of fees banks can charge for DCCs and DSAs. The premise of a number of these comments was the assertion that DCCs and DSAs are substitute products for credit insurance. These commenters contended that the market for DCCs is analogous to the market for credit insurance, which is characterized by ``reverse competition.'' ``Reverse competition'' refers to market conditions that result in increased prices because insurers compete with each other for the business of the agents who control placement of the product. To obtain this business, insurance companies pay high commissions or provide other compensation or services, resulting in higher costs that are then passed on to the consumer. These commenters expressed concern that disclosure requirements are inadequate to address this market failure, and they recommended that the OCC impose the same type of regulationincluding fee, form, and claims regulationon the sale of DCCs or DSAs as is commonly required by State insurance regulators with respect to the sale of credit insurance.
For several reasons, we decline to depart from the basic regulatory approach we proposed, although the final rule does contain enhanced consumer protection features beyond those contained in the proposal. First, as the Taylor court explained, DCCs and DSAs are distinct from credit insurance as a matter of law. Moreover, we see no evidence that the market for DCCs and DSAs suffers from the same flaws as the commenters assert prevail in the credit insurance market. Issuers of DCCs and DSAs do not compete to enlist independent, thirdparty sellers to place their product. Instead, every national bank that issues DCCs or DSAs is its own seller because these products are provided in conjunction with loans that the bank itself makes. Commenters provided no evidence of impairment in the market for DCCs and DSAs, but instead relied on concerns regarding distortions and abuses in the credit insurance market. Thus, we cannot conclude that the strongest reason given by the commenters in support of fee regulationdysfunction in the market that disclosures are inadequate to overcomeis present in the market for DCCs and DSAs. Moreover, as the rule's express prohibition on tying makes clear, the choice of purchasing the product is left exclusively to the customer. We have concluded, therefore, that a regulatory approach that includes price controls as a primary component is not warranted.
The OCC's regulations reflect the fact that national banks may set fees subject to standards of prudent banking practices. Section 7.4002 of our rules authorizes national banks to establish noninterest charges and fees ``according to sound banking judgment and safe and sound banking principles.'' \17\ A bank satisfies this standard if it employs a decision making process to set fees that involves consideration of four factors identified in the regulation. The standards of Sec. 7.4002 apply to the fees charged by a national bank for a DCC or DSA.
Several commenters stated that, in some cases, either banks do not charge customers a fee for a DCC or DSA or a third party pays the fee. These commenters urged the OCC to clarify that the regulation does not apply if the customer does not pay a fee for the DCC or DSA, or to create an exemption to some of the provisions of the rule. We have not modified the final rule in this way because, in our view, such a modification could create an incentive for banks to evade the requirements of the rule. This could occur if, for example, a bank structures its fees so that it does not explicitly charge the customer for a DCC or DSA but builds that fee into some other component of the transaction.
For these reasons, Sec. Sec. 37.1(a), (b), and (c) are substantively the same in the final rule as in the proposal, with certain stylistic changes to improve clarity. For stylistic purposes, the regulation text uses both the terms ``extension of credit'' and ``loan;'' we do not intend this usage to create any substantive distinctions. In addition, we have added a phrase in subsections (a) and (c) to clarify that DCCs and DSAs are offered in connection only with extensions of credit made by the same bank.
The proposed rule defined a DCC as a contract entered into between a bank and its customer providing for cancellation of all or part of the amount a customer owes under an extension of credit from that bank upon the occurrence of a specified event. A DSA was similarly defined as a contract entered into between a bank and its customer providing for suspension of all or part of the customer's obligation to repay an extension of credit from that bank upon the occurrence of a specified event. The rule used the term ``bank'' to include a national bank as well as a Federal branch or agency. A customer was defined as an individual who obtains a loan or other extension of credit from a bank primarily for personal, family or household purposes.
A number of commenters sought clarification of the terms defined in the proposal, and we have, accordingly, made a number of clarifying changes to the text. For example, many commenters were concerned that the definitions of a DCC and a DSA implied that they are products separate from the underlying extension of credit. The text of the final rule adds language to clarify this point.
The final rule makes stylistic changes in all the definitions and adds five definitions: actuarial method, closedend credit, contract, openend credit, and residential mortgage loan. In response to suggestions from commenters, we have added a sentence to the definition of a DSA to clarify that the rule does not cover socalled ``skipa payment'' agreements in which the triggering event for a deferral arrangement is either the borrower's unilateral election to defer payment or the bank's unilateral decision to allow a deferral of repayment. The rule covers ``hybrid'' arrangements that contain both debt suspension and debt cancellation features. It also covers DSAs where interest continues to accrue during the suspension period, as well as DSAs where the accrual of interest is suspended.
Both the proposal and the final rule require that if a refund
feature is part of the DCC or DSA, the bank must compute that refund
using a method no less favorable to the consumer than the actuarial
method. In response to requests from commenters, the final rule defines
that term. The rule adopts the definition of ``actuarial'' found in the
Truth in Lending Act (TILA), because banks are already familiar with
the TILA definition and its implementation in the Federal Reserve
Board's Regulation Z.\18\ For the same reason, the terms ``openend
credit'' and ``closedend credit'' are defined based on Regulation Z.\19\
\18\ See 15 U.S.C. 1615(d)(1). See also 12 CFR 226, app. J
(appendix to the Federal Reserve Board's Regulation Z, implementing
the TILA, explaining the use of the actuarial method for purposes of computing the annual percentage rate).
For purposes of the prohibition on singlepayment fees for DCCs and DSAs issued in connection with residential mortgage loans, we have added the term ``residential mortgage loan'' and defined it to mean a loan secured by onetofour family, residential property.
Finally, the rule adds the new term ``contract'' as a less cumbersome, shortform reference to a debt cancellation contract or a debt suspension agreement in the remainder of the regulation text. Prohibited Practices (section 37.3)
The proposed rule contained several types of customer protections that would be standard when a bank provides products associated with a loan, including an antitying provision precluding a bank from extending credit or changing the terms or conditions of an extension of credit conditioned upon the purchase of a DCC or DSA from the bank.
Several commenters supported the antitying prohibition. These
commenters thought that a bank's authority to deny a consumer's request
for credit gives the bank a unique ability to seek to coerce consumers
to purchase a DCC or DSA. They asserted that disclosures alone are not
effective to dispel the potentially coercive effect that tying has in this context.\20\
\20\ In support of this view, one commenter cited a study
indicating that even when consumers receive disclosures informing
them that the lender's decision to grant a loan is not conditioned
on the purchase of insurance, some consumers still believe that
there is a connection between their ability to obtain the loan or to
obtain favorable loan terms and their purchase of insurance. See
John M. Barron & Michael E. Staten, Credit Research Center, Purdue University, Credit Insurance: Rhetoric and Reality (1994).
A number of commenters opposed this provision, however. These
commenters offered different objections, depending on their view of the
effect on these products of the antitying provision in section 106 of
the Bank Holding Company Act Amendments of 1970.\21\ Section 106
generally forbids a bank from extending credit, leasing or selling
property, furnishing services, or fixing or varying prices of these
transactions, on the condition or requirement that the customer obtain
additional credit, property, or service from the bank, subject to
certain exceptions. One of these exceptions, the statutory
``traditional bank product'' exemption, permits a bank to extend
credit, lease or sell property, furnish services, or fix or vary prices
on these transactions, on the condition that a customer obtain a loan,
discount, deposit or trust service from the same bank.\22\ Some
commenters argued that section 106 does not apply because DCCs and DSAs
are an integral term of the loan agreement and the tying prohibition
only applies to separate products. Others thought that section 106
applies but would operate to permit tying either because the DCC or DSA
is part of the loan and section 106 permits the tying of loan products,
or because the DCC or DSA is a ``traditional bank product'' and may be
tied to a loan on that basis. On the other hand, one commenter argued
that the rule's antitying provision is unnecessary because section 106
already applies to prohibit tying a loan to a customer's purchase of a DCC or DSA from the bank.
\21\ Section 106 is codified at 12 U.S.C. 1972.
DCCs and DSAs may be offered and purchased either contemporaneously with the other terms of the loan agreement or subsequent to the execution of that agreement. In either case, the effect of the DCC or DSA is to extinguish or suspend the borrower's obligation to repay under the otherwise operative provisions of the loan. Since a bank's ability to adjust the terms of loan repayment is an integral component of its authority to lend, in our view, a DCC or DSA could properly be treated as a component of the loan and, as such, would not be subject to the tying prohibitions in section 106 because a DCC or DSA is a term of the loan rather than a separate product. Thus, the final rule retains a tying prohibition specifically applicable to DCCs and DSAs. Misleading Practices
The proposed rule prohibited a bank from engaging in any practice that could mislead a reasonable person with respect to the information that the proposal required to be disclosed.
Several commenters objected to the ``reasonable person'' standard
on the grounds that it was vague, subjective, or so broad that it would
be impossible to enforce.\23\ Yet, the proposed standard was very
similar to the standard governing misleading practices found in the
regulations of the OCC (and the other Federal banking agencies)
implementing consumer protections in the insurance sales context.\24\
National banks' sale of DCCs and DSAs, which may be solicited and
marketed using methods similar to insurance solicitation and marketing, can present similar consumer protection issues as
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the sale of insurance products. Moreover, national banks are already
generally familiar with the standard contained in the insurance sales
regulations. Thus, the final rule retains the substance of the
prohibition as proposed but with changes in wording so that the
language conforms more closely with the language of part 14. We have
also added an express reference to misleading advertisements, as well
as practices, to make clear that the scope of the prohibition is no less than that in part 14.
\23\ A few commenters also argued that this provision is
unnecessary because national banks are already subject to the
prohibitions in the Federal Trade Commission Act against fraud and
misleading or deceptive advertising. Section 5 of the Federal Trade
Commission Act (15 U.S.C. 41 et seq.) (FTC Act) generally prohibits
``unfair or deceptive acts or practices in or affecting commerce.''
The prohibition retained in the final rule is consistent with, but not duplicative of, the standards in the FTC Act.
\24\ See 12 CFR 14.30(b). This provision is included in part 14
of the OCC's regulations, which implements the insurance sales
consumer protections prescribed by section 305 of the GLBA. The
statute requires the regulators to prohibit advertising or
statements that could mislead any person or cause a reasonable
person to reach an erroneous belief with respect to several
enumerated facts. See 12 U.S.C. 1831x (codifying section 305 of the GLBA).
The proposed rule prohibited a bank from retaining a unilateral right to modify or cancel the contract.
A commenter representing several organizations supported this provision, but the majority of the commenters who addressed it either were opposed or recommended modifications. Many commenters stated that modifying the terms of credit is standard business practice in the credit card industry. They noted that modifications are subject to the protections of the TILA and Regulation Z, which permit changes in certain terms upon notice and agreement by the customer. Other commenters suggested that the OCC create an exemption in the case of customers who pay the fee on a monthly basis and have the right to cancel at any time. Several commenters urged the OCC to permit banks to make unilateral changes, provided the change benefits the customer.
The OCC remains of the view that retaining a unilateral right to
modify or cancel the DCC or DSA, whether the product is associated with
openor closedend credit, has the potential to be abusive because it
could be exercised in such a way as to deny a customer debt relief for
which the customer has paid. We agree, however, that some of the
circumstances described by the commenters do not present this potential
for abuse. Accordingly, the final rule excepts unilateral changes from
the prohibition in two circumstances: first, if the modification is
favorable to the customer and is made without additional charge to the
customer; and, second, if the customer is notified of the proposed
change and provided a reasonable opportunity to cancel the contract
without penalty before the change goes into effect. For example, the
OCC would generally regard a 30day notice period as reasonable. This
time period is consistent with the time requirements imposed by TILA in
an analogous situation.\25\ The final rule does not require that the
contract language specify the circumstances under which the bank may
make a unilateral modification, though inclusion of explicit provisions
in the contract may be helpful to avoid misunderstandings. Rather, the
rule operates to prohibit the bank from requiring its customer to abide
by a unilateral modification unless it meets one of the exceptions described in the rule.
\25\ The types of changes that might occur if a bank made a
unilateral modification to a DCC or DSA are analogous to changes for
which Regulation Z requires 30 days prior notice. See, e.g., 12 CFR 226.9(e) and (f).
Several commenters urged the OCC to include in the final rule a provision prohibiting banks from requiring a customer to pay the fee for a DCC or DSA in a single payment. These commenters focused on abuses that have occurred in the sale of credit insurance in the subprime market for residential mortgage loans and argued that the sale of DCCs and DSAs present a similar potential for abuse. They noted that customers who pay the fee in a single payment routinely add the amount of the fee to the amount borrowed, which means that customers will pay interest on the fee for the life of the loan. They contended that lenders marketing credit insurance target borrowers who are unsophisticated about financial products and thus unlikely to realize that financing the fee has the effect of reducing the homeowner's equity in his or her home.
The issues identified with respect to single premium credit
insurance in the home mortgage market are particularly problematic
because they highlight practices targeting consumers whose economic
choices may be circumscribed or who may be especially vulnerable to
predatory sales practices. Moreover, we are aware, as commenters
pointed out, that some large financial institutions have voluntarily
abandoned the practice of financing single payment credit insurance
premiums for home mortgage loans. In addition, both Fannie Mae and
Freddie Mac have announced that they will no longer purchase mortgages
that carry single premium credit insurance.\26\ The reaction of these
market participants supports the conclusion that the potential for
abuse in the marketing and sale of these products outweighs any potential consumer benefits.
\26\ See Freddie Mac Unveils Policy on Insurance To Protect
Borrowers, Wall St. J., Mar. 27, 2000, at A6; Fannie Mae Chairman
Announces New Loan Guidelines to Combat Predatory Lending Practices, New Release (Fannie Mae), Apr. 11, 2000.
In the absence of evidence that the abuses identified by the commenters are occurring in the DCC or DSA market, we have declined to adopt an acrosstheboard prohibition on lump sum fees. We remain concerned, however, that abuses similar to those occurring in the credit insurance market not develop with respect to DCCs or DSAs provided in connection with home mortgage loans. To guard against that result, the final rule prohibits a national bank from requiring a customer to pay the fee for a DCC or DSA in a single payment, payable at the outset of the contract, if the debt that is the subject of the contract is a residential mortgage loan. The rule permits single payment contracts in the case of all other consumer loans, but requires banks that offer the option of paying the fee in a single payment to also offer the bona fide option of paying for that contract in periodic payments. In such cases, the bank must also make certain disclosures related to the fee.
The proposed rule prohibited a bank from including in a DCC or DSA any term that the bank routinely does not enforce.
Twelve commenters addressed this provision and they unanimously opposed it. They contended, among other things, that it sets a standard that is unclear and difficult to administer. In addition, they argued that the provision could harm customers because it would have a chilling effect on banks' flexibility to work with customers to resolve delinquent debt issues and rehabilitate credit relationships. Several commenters stated that legal means already exist to address instances in which the failure routinely to enforce a term would mislead consumers, such as the OCC's general authority to enforce unfair or deceptive business practices laws applicable to national banks.
We agree with these commenters that this prohibition would be
counterproductive if it produced the unintended result of deterring
banks from negotiating with their customers to work out or restructure
delinquent debt. Accordingly, we have deleted this prohibition from the final rule.
Refunds of Fees in the Event of Termination of the Agreement or Prepayment of the Covered Loan (section 37.4)
The proposal required a bank that provides a norefund DCC or DSA
also to offer a product that provides for a refund of the unearned portion of the
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fee in the event of termination of the agreement or prepayment of the
covered loan. In addition, the proposal required banks to calculate the
amount of any refund due a customer based on a method at least as favorable to the customer as the actuarial method.
Several commenters opposed this provision. Some argued that fees charged in connection with DCCs and DSAs should be treated the same as any other fee a bank charges in connection with a loan. Others thought that norefund DCCs and DSAs are inherently unfair to consumers and recommended that the OCC prohibit them. Many commenters stated that the refund provision should not apply to openend credit where customers pay for DCCs or DSAs on a monthtomonth basis.
As we noted in the proposal, some banks that offer DCCs and DSAs may structure those products so that the customer does not receive a refund of any unearned portion of the fee paid for the product if the DCC or DSA is terminated or the customer prepays the loan covered by the contract. Banks have suggested that customers benefit from a ``no refund'' product because the total fee paid by the customer is substantially less than the fee that would be charged for the same product with a fee refund feature. On the other hand, a norefund product could be structured in a way that is unfair to customers if, for example, the customer pays most of the fee early in the term of the contract but also prepays the loan well before the end of the term.
We continue to believe that the approach that best balances encouraging banks to provide a viable choice of products for consumers with discouraging unfair practices is to require banks to offer both options so that a customer can choose between a lower total fee or the availability of a refund. In our view, the potential for unfairness in a norefund product lies principally in the fact that the customer may be induced to pay ``up front'' for coverage that he or she never receives because the loan is prepaid. This result is substantially mitigated if the consumer has the option of DCC or DSA coverage on a ``pay as you go'' basis.
Accordingly, the final rule retains this provision (as renumbered) with one substantive change. The text of the final rule requires that a bank that offers a norefund DCC or DSA must also offer the customer a bona fide option to purchase a comparable contract that provides for a refund. The option to purchase is bona fide if the refund product is not deliberately structured in such a way, including pricing of the product, as to deter a customer from selecting that option.
In response to questions raised by commenters, we clarify that the refund provision does not apply in the case of openend credit where customers pay for the contract on a monthtomonth basis. In that case, there are no ``unearned'' fees to refund. Nor does it apply if the fee for the contract is paid by the bank or some other third party rather than the customer.
If a customer is entitled to a refund, the amount due the customer may vary greatly depending on the method used to calculate the refund. The two most commonly used formulas for computing refunds are ``the Rule of 78's'' and the actuarial method. Under the Rule of 78's, a customer will receive a substantially lower refund than if the actuarial method had been used to compute the refund. Because application of the Rule of 78's creates substantial inequities for the customer, the final rule retains the requirement that banks calculate the amount of any refund due a customer based on a method at least as favorable to the customer as the actuarial method. As described earlier in this discussion, we have added to the final rule a definition of the term ``actuarial method.''
As we have described, section 37.3(c)(2) prohibits a bank from
requiring a customer to pay the fee for a DCC or a DSA in a single lump
sum where the associated credit is a residential mortgage loan. Several
commenters urged the OCC to prohibit a bank from requiring a customer
to pay the fee for any DCC or DSA in a single payment. While we do not
believe the available evidence supports that result, we agree that
single payment fees have potential to be problematic even outside the
home mortgage loan context. Accordingly, for DCCs or DSAs associated
with any other type of loan, Sec. 37.5 of the final rule requires a
bank that offers a customer the option to pay the fee for a contract in
a single payment also to offer that customer a bona fide option to pay
the fee for that contract in periodic payments. The option is ``bona
fide'' if it is not deliberately priced in such a way as to deter a customer from selecting that option.
Disclosures (section 37.6)
The proposed rule listed eight disclosures that a bank, where applicable, was required to give.
Many commenters objected to the number of required disclosures. They noted that banks already are required to provide disclosures under the TILA and argued that the new disclosures were too burdensome for banks and too confusing for customers. Several commenters who supported rate, form, and claims regulation similar to the regulation of the insurance industry challenged the usefulness of disclosures and criticized the OCC for relying too heavily on disclosures. For the reasons we have earlier described, in our view, regulation of DCCs and DSAs as if they were insurance products is not appropriate. We agree with the commenters who thought the proposed disclosure requirements could be improved, however.
Therefore, the final rule retains much of the content of the disclosures prescribed by the proposal, but revises the disclosure process so that it more readily accommodates the methods banks use to market and sell DCCs and DSAs. The final rule specifies which disclosures must be given at different stages of the marketing and sales process and provides forms of disclosure that serve as models for satisfying the requirements of the rule.
In the final rule the disclosures have been reorganized into two types: a short form of disclosure suitable for use in telemarketing and various abbreviated written solicitations, and a more detailed long form of disclosure that a customer generally will receive prior to purchasing the contract. A sample short form is provided as Appendix A to the regulation and a sample long form is provided as Appendix B. Use of these forms is not mandatory. A bank may adjust the form and wording of its disclosures so long as the requirements of the regulation are met. Because many of the disclosures will appear in both the short and long form, we discuss the short and long form disclosures together. AntiTying Disclosure
The proposed rule required a bank to inform the customer that neither its decision whether to approve a loan nor the terms and conditions of the loan are conditioned on the purchase of a DCC or DSA from the bank.
Commenters opposed to the antitying prohibition also opposed the antitying disclosure. Most of these commenters contended that the antitying disclosure is necessary only if the DCC or DSA is being sold while a customer's application for credit is pending. If the OCC retains this disclosure, they recommended creating an exemption for [[Page 58968]]
As described earlier in this discussion, the final rule retains the
prohibition on tying either the availability or the terms of credit to
a customer's purchase of a DCC or DSA. Because the effectiveness of the
prohibition is greatly enhanced if the customer knows that the bank may
not tie DCCs or DSAs to its loan products, the final rule also retains
the requirement that the bank provide an antitying disclosure. The
disclosure appears in both the short form and long form and, insofar as
appropriate,\27\ is similar in content to the antitying disclosure
required by the insurance sales consumer protection rules. The
appendices suggest a wording that is simpler than the text of the
proposed rule, however, and contain a statement that purchase of the
product is optional and will not affect either the bank's credit decision or the terms of credit already extended.
\27\ See 12 CFR 14.40(b)(2). The insurance sales rules also
require a bank to disclose that it may not condition an extension of
credit on its customer's not obtaining insurance from an entity
unaffiliated with the bank. A similar disclosure is not appropriate
in the case of a DCC or DSA, since the DCC or DSA must be offered by the bank extending the credit.
Certain commenters asserted that there is a potential for increased customer confusion regarding DSAs when compared with credit disability insurance products and DCCs where disability is the triggering event. They noted that these products are similar to DSAs in that they address the health status of customers in relation to their ability to continue employment. In response to these commenters' suggestions, the final rule requires a bank to explain in the long form the nature of a debt suspension agreement. The bank must disclose that if a customer activates the agreement, the customer's duty to pay the loan principal and interest is only suspended and the customer must fully repay the loan after the period of suspension has expired.
The proposed rule required a bank to inform customers of the total fee for the DCC or DSA.
Many commenters argued that it is not possible to compute the total fee for a DCC sold in connection with openend credit because the fee is based on the customer's outstanding balance which fluctuates from month to month. The commenters urged the OCC to eliminate this disclosure in the case of openend credit or to adopt a more flexible alternative. Most commenters recommended that an appropriate disclosure would be the unitcost approach under Regulation Z or the formula used to compute the fee.
We agree that it may be impracticable to require disclosure of the amount of the fee at the time the bank first solicits the purchase of a DCC or DSA, particularly in the case of openend credit. The final rule therefore requires a bank to make disclosures regarding the amount of the fee only in the long form. However, the disclosure must differ depending on whether the credit is openend or closedend. In the case of closedend credit, the bank must disclose the total fee. In the case of openend credit, the bank must either: (1) disclose that the periodic fee is based on the account balance multiplied by a unitcost and provide the unitcost, or (2) disclose the formula used to compute the fee.
The proposed rule required a bank to disclose the method of payment, including whether the payment would be collected in a single payment or periodic payments, and whether the fee was included in the loan amount.
Only two commenters directly addressed this disclosure. One commenter recommended that the OCC eliminate this disclosure, and the second commenter stated that this disclosure would be confusing in the context of openend credit.
The final rule modifies this disclosure to reflect the requirements
in Sec. 37.5. As modified, this disclosure, which is included in both
the short and long form, requires a bank to disclose, where
appropriate, that a customer has the option to pay the fee in a single
payment or in periodic payments. This disclosure is not appropriate in
the case of a DCC or DSA provided in connection with a home mortgage
loan, since, under the final rule, the option to pay the fee in a
single payment is not available in that case. The rule also requires a
bank to disclose that adding the fee to the amount borrowed will increase the cost of the contract.
Disclosure Concerning Lump Sum Payment of Fee With No Refund
The proposed rule required a bank to disclose, if applicable, that the customer is not entitled to a refund of the unearned portion of the fee in the event the customer terminates the contract or prepays the loan prior to the scheduled termination date, and that the customer has the option of purchasing a DCC or DSA that provides for a refund in those circumstances.
A few commenters urged the OCC to clarify that this disclosure does not apply to openend credit accounts where the fee is billed monthly. One commenter recommended that the OCC replace this disclosure with a statement as to whether the customer will be entitled to a refund of the unearned portion of the fee in the event the customer terminates the contract or prepays the loan in full prior to the scheduled termination date.
In response to these comments, the final rule deletes part of this disclosure and adds a new sentence. The revised disclosure appears in both the short and long form. The final rule eliminates the requirement that a bank must state whether or not the customer will be entitled to a refund of the unearned portion of the fee in the event the customer terminates the contract or prepays the loan in full prior to the scheduled termination date. Instead, if a customer may elect to pay the fee in a single payment, the rule requires a bank to disclose that the customer has the option to choose a contract with or without a refund provision. An additional sentence in both the short and long form states that prices of refund and norefund products are likely to differ.
A bank's cancellation policy may be a material factor in a
customer's decision whether to purchase the product, particularly if
the customer has elected to pay the fee for a DCC or DSA in a single
payment and also has elected to finance the fee. The final rule
accordingly requires, at Sec. 37.5, that (for DCCs or DSAs associated
with loans other than residential mortgage loans) if a bank permits a
customer to pay the fee in a single payment and to add the fee to the
amount borrowed, the bank must disclose the bank's cancellation policy.
This disclosure is required in both the short and long form. It
apprises the customer that the DCC or DSA may be canceled at any time
for a refund, within a specified number of days for a full refund, or
at any time with no refund. The method the bank uses to calculate any refund due is addressed in Sec. 37.4(b).
Disclosure Concerning Whether Use of Credit Line Is Restricted
The proposed rule required a bank to inform a customer if the customer's activation of the contract would prohibit
[[Page 58969]]
the customer from incurring additional charges or using the credit line.
Only two commenters addressed this disclosure. One commenter contended that the phrase ``activation of the debt cancellation contract'' might be ambiguous and suggested that the OCC clarify that this phrase refers to the customer's assertion of the right to cancel or suspend payments on the debt. The second commenter recommended that the OCC amend this disclosure to state that it does not apply to closedend loans.
The final rule retains this disclosure, but only in the long form because the information, while relevant to the customer's final decision to purchase a DCC or DSA, is not necessarily central to the customer's initial evaluation of the product.
The proposed rule required a bank to explain the circumstances under which a customer or the bank could terminate the contract if termination is permitted during the life of the loan.
Two commenters urged the OCC to eliminate this disclosure. One of these commenters argued that it was unnecessary and burdensome and recommended that the OCC require this information to be contained in the DCC, provided the customer has 30 days within which to cancel the DCC. The final rule retains this disclosure, but requires it only in the long form.
The final rule adds a disclosure in the short form requiring banks
to inform consumers that the bank will provide additional information
before the customer is required to pay for the product. The adjustments
made in the rule to accommodate marketing practices that do not lend
themselves to detailed disclosures mean that some important information
will not be conveyed when the bank first solicits the purchase of a DCC
or DSA. This disclosure apprises the customer that more information
will be available for consideration before the customer is obligated to pay for the product.
Disclosure Pertaining to Eligibility Requirements, Conditions, and Exclusions
The proposed rule required a bank to describe any material limitations relating to the DCC or DSA.
Many commenters objected to this disclosure, and the majority of them urged the OCC to eliminate it. They contended that the term ``material limitations'' is ambiguous and creates the potential for litigation over its meaning.
Several commenters noted that the ``material limitations'' are included in the contract that is mailed to the customer. They said that almost all of the provisions of a DCC impact in some way on the customer's ability to collect benefits and these limitations are therefore so lengthy that they are not suitable for disclosures apart from the contract. Commenters recommended a number of alternatives, including modifying the required timing of the disclosure and permitting a bank to refer the customer to the contract for a description of its limitations.
The final rule retains this disclosure. The DCC and DSA contracts we have reviewed often contain provisions imposing requirements on a customer's eligibility to claim benefits under the contract, or conditions or exclusions that could effectively preclude the customer from obtaining those benefits. Examples include: imposing a waiting period before a customer may activate benefits; limiting the number of payments a customer may defer; limiting the term of coverage to a specific number of months; limiting the maximum amount of indebtedness the bank will cancel; or terminating coverage when the customer reaches a particular age. Knowledge of these limitations may be dispositive to the customer's decision whether to purchase the product. Moreover, disclosing them may enable the bank to avoid sales practices that could subject it to substantial reputation or litigation risk.
We have modified the disclosure significantly, however, to address the concerns expressed by the commenters. In both the short and long form, the final rule replaces the phrase ``material limitations'' with the phrase ``eligibility requirements, conditions and exclusions'' and requires a bank to disclose that these features could prevent a customer from receiving benefits under the contract. The content of the short and long form may vary, depending on whether a bank elects to provide a summary of the conditions and exclusions in the long form disclosures or refer the customer to the pertinent paragraphs in the contract. The short form requires a bank to instruct the customer to read carefully both the long form disclosures and the contract for a full explanation of the terms of the contract. In response to commenters' suggestions, the long form gives a bank the option of either separately summarizing the limitations or advising the customer that a complete explanation of the eligibility requirements, conditions, and exclusions is available in the contract and identifying the paragraphs where a customer may find that information.
The proposed rule required a bank to describe the procedures a customer must follow to notify the bank that a triggering event has occurred.
Several commenters contended that disclosing this information would be lengthy and cumbersome, particularly if the DCC was offered in connection with a credit card or other marketing material where available space is limited. Some of these commenters urged the OCC to eliminate this disclosure while others proposed permitting a bank to deliver this information to a customer postsale.
We agree that, while this information is relevant to a customer who
has purchased the contract and wishes to activate the debt suspension
or debt cancellation feature, it is unlikely to be a factor in the
customer's decision whether to purchase the product. Therefore, the final rule eliminates the requirement for this disclosure.
Disclosure Requirements; Timing and Method of Disclosures (Section 37.6(c))
The proposal required a bank to provide certain disclosures to a
customer before the customer completes the purchase of a DCC or DSA. It also required that the disclosures be made in writing, or
electronically, if done in a manner consistent with the requirements of
the Electronic Signatures in Global and National Commerce Act (15 U.S.C. 7001 et seq.) (ESign).
Most commenters objected to the requirement that the disclosures be made in writing as impracticable where a bank advertises or solicits the purchase of DCCs or DSAs through telemarketing, socalled ``take one'' applications, statement inserts, and direct mail solicitations. Commenters recommended a variety of alternatives to the proposal, including mailing written disclosures to the customer within a prescribed number of days or permitting the customer to cancel the product without charge. A number of commenters urged the OCC to adopt the approach of Regulation Z, which permits a bank to make limited initial disclosures in the case of openend credit if the bank provides the full disclosures before the customer is obligated to pay, and permits oral disclosures in certain cases.
The final rule makes significant modifications in the timing and
method requirements. It addresses the concerns raised by the commenters by
[[Page 58970]]
establishing different timing and method requirements for short form
and long form disclosures. Creating two separate forms also eliminates
the need for banks to provide the most detailed and complicated
informationinformation about eligibility requirements, conditions,
and exclusions that limit the customer's ability to obtain benefitsin the short form.
Section 37.6(c)(1) requires a bank to disclose certain information in the short form orally at the time the bank first solicits the purchase of a contract. Section 37.6(c)(2) requires a bank to disclose the applicable information in the long form in writing before the customer completes the purchase of the contract. However, if the bank solicits a customer's purchase of a DCC or DSA in personfor example, at the time the customer applies for credit in personthen the bank must also provide the long form disclosures in writing at that time.
The final rule creates special exceptions for transactions by telephone, solicitations through written materials such as mail inserts or ``take one'' applications, and electronic transactions. The first exception, in Sec. 37.6(c)(3), addresses the concern that lengthy disclosures are not practical for solicitations via telemarketing. Under the telemarketing exception, banks may give the short form disclosures orally, provided they mail the written disclosures within 3 days after the telephone solicitation. These telemarketing provisions are similar to those in the insurance sales consumer protection rules with which banks are already familiar.\28\ The rule requires that the customer have an opportunity to review the more detailed information before being obligated to pay for the contract.
The second exception, in Sec. 37.6(c)(4), is for written solicitations such as mail inserts and ``take one'' applications. Similar to the telemarketing exception, it permits a bank to give only the short form disclosures in mail inserts or ``take one'' applications where space is limited, provided the bank mails the written disclosures within 3 days after the customer contacts the bank to respond to the solicitation. The effect of this exception is the same as the effect of the provision in the insurance sales consumer protection rules that covers mail and ``take one'' solicitations. No oral disclosures are required and the short form disclosures may be made in this written material.
The third exception, in Sec. 37.6(c)(5), permits disclosures to be made electronically in a manner consistent with the requirements of E Sign.
Proposed Sec. 37.6(c) required disclosures to be clear, conspicuous, readily understandable, and designed to call attention to the nature and significance of the information provided.
The only commenter that addressed the form of the disclosures thought that Regulation Z sets forth a standard for disclosures and that a new standard is unnecessary.
In our view, however, the better model for requirements as to form
is part 14 of the OCC's rules, which governs products that are often
marketed and sold using methods similar to the methods used to market
and sell DCCs and DSAs. Accordingly, the final rule modifies this
provision so that its text is more similar to part 14.\29\ Section
37.7(d)(1) therefore requires that the disclosures must be simple,
direct, readily understandable and designed to call attention to the
nature and significance of the information provided. Section 37.7(d)
requires that the disclosures must be meaningful. The examples of
methods, such as spacing and type style, that a bank could use to
satisfy the requirements for the form of disclosures have not been changed.
\29\ See 12 CFR 14.40(c)(5) and (6).
Advertisements and Other Promotional Material for Debt Cancellation Contracts and Debt Suspension Agreements (Section 37.6(e))
As described earlier, the final rule conforms more closely with
part 14\30\ because it covers advertising and promotional material. See
Sec. 37.3(b). Accordingly, the final rule adds a new subsection (e)
requiring that short form disclosures must be made in advertisements
and promotional material for DCCs unless the advertising and
promotional material is of a general nature describing or listing the services or products offered by the bank.
\30\ See 12 CFR 14.40(d).
Affirmative Election to Purchase and Acknowledgment of Receipt of Disclosures Required (Section 37.7 )
Proposed Sec. 37.4 required that the customer affirmatively elect to purchase a DCC or DSA in writing in a document that was separate from the documents pertaining to the credit transaction. The proposal permitted the acknowledgment to be made electronically if the bank complied with the requirements of ESign.
Most of the commenters who addressed this provision opposed it because, they said, the written election would have the effect of curtailing or prohibiting current marketing practices. They urged the OCC to eliminate these requirements or to modify them to permit oral elections with certain safeguards.
Several commenters stressed that requiring separate documents also would create significant compliance difficulties in the case of ``take one'' credit applications where space is limited to a single sheet of paper, and in the case of auto financing, where procedures are not as readily monitored by the bank. Many commenters contended that this provision was not consistent with the TILA, which permits a customer's affirmative election to be in the same document as the loan contract.
The final rule retains the requirement that the bank obtain the customer's affirmative election to purchase a DCC or DSA before obligating the customer to pay for the product. We have made substantial revisions, however, to address the commenters' concerns about the effects of the proposed requirements on methods widely used to market DCCs and DSAs and to conform the rule with the insurance sales regulations with which banks already are familiar. The final rule also adds a requirement, like that contained in the insurance sales regulations, that the bank obtain a customer's written acknowledgment of receipt of the disclosures required by Sec. 37.6.\31\
In the case of telephone solicitations, the final rule permits the customer's affirmative election to be made orally, provided the bank: (1) Maintains sufficient documentation to show that the customer received the short form disclosures and then affirmatively elected to purchase the contract; (2) mails the affirmative written election and written acknowledgment, together with the long form disclosures to the customer within 3 business days after the telephone solicitation, and maintains sufficient documentation to show that it made reasonable efforts to obtain the documents from the customer; and (3) permits the customer to cancel the purchase of the contract without penalty within 30 days after the bank has mailed the long form disclosures to the customer.
In the case of solicitations conducted through written materials
such as mail inserts or ``take one'' applications, the final rule permits the bank to provide
[[Page 58971]]
only the short form disclosures in the written materials, provided the
bank mails the acknowledgment of receipt of disclosures and the long
form disclosures to the customer within 3 business days, beginning on
the first business day after the customer contacts the bank or
otherwise responds to the solicitation. The bank may not obligate the
customer to pay for the contract until after the bank receives the
customer's written acknowledgment of receipt of disclosures, unless the
bank: (1) Maintains sufficient documentation to show that the bank
provided the acknowledgment of receipt of disclosures to the customer
as required by this section; (2) maintains sufficient documentation to
show that the bank made reasonable efforts to obtain from the customer
a written acknowledgment of receipt of the long form disclosures; and
(3) permits the customer to cancel the purchase of the contract without
penalty within 30 days after the bank has mailed the long form disclosures to the customer.
The final rule also eliminates the requirement that the customer's
election to purchase be in a separate document, and thus better
harmonizes this provision with the requirements of the TILA.\32\
Similarly, the rule imposes no requirement that the customer's written
acknowledgment of receipt of disclosures be in a separate document. The
final rule clarifies that the standard for the form of the election and
acknowledgment information is the same as for the form of disclosures
(which is also the same standard contained in part 14 of our rules).
The information must be conspicuous, simple, direct, readily
understandable, and designed to call attention to their significance.
The rule also adds a statement that the election and acknowledgment
will satisfy these standards if they conform with the requirements in Sec. 37.6.
\32\ Regulation Z permits a creditor to exclude from the finance
charge the charge or premium paid for voluntary debt cancellation
coverage provided certain conditions are met. One of those
conditions requires that the consumer sign or initial an affirmative
written request for coverage after receiving the disclosures
required by Regulation Z, but there is no requirement that the
affirmative written request be contained in a separate document. See 12 CFR 226.4(d)(3)(i)(C).
FOR FURTHER INFORMATION CONTACT Jean Campbell, Attorney, Legislative and Regulatory Activities Division, (202) 8745090; Suzette Greco, Special Counsel, Securities and Corporate Practices Division, (202) 8745210; or Rick Freer, Compliance Specialist, Compliance Division, (202) 8744862, Office of the Comptroller of the Currency, 250 E Street, SW., Washington, DC 20219.
14 CFR Part 39 40 CFR Part 52 14 CFR Part 71 33 CFR Part 165 50 CFR Part 679 47 CFR Part 73 26 CFR Part 1 40 CFR Part 180 33 CFR Part 117 50 CFR Part 17 44 CFR Part 67 50 CFR Part 648 14 CFR Part 97 33 CFR Part 100 40 CFR Part 63 50 CFR Part 622 44 CFR Part 65 50 CFR Part 660 26 CFR Part 301 39 CFR Part 111 40 CFR Part 300 6 CFR Part 5 40 CFR Part 271 47 CFR Part 64 40 CFR Parts 52 and 81 44 CFR Part 64 10 CFR Part 50 49 CFR Part 571 50 CFR Part 665 47 CFR Part 76