Browse: Departments Dates Agencies
SUBJECT CATEGORY: United States v. National Association of Realtors[supreg]; Proposed Final Judgment and Competitive Impact Statement
DOCUMENT SUMMARY:
Notice is hereby given pursuant to the Antitrust Procedures and Penalties Act, 15 U.S.C. 16(b)(h), that a proposed Final Judgment, Stipulation, and Competitive Impact Statement have been filed with the United States District Court for the Northern District of Illinois in United States of America v. National Association of Realtors[supreg], No. 05C5140. On September 8, 2005, the United States filed a Complaint alleging that the National Association of Realtors[supreg] (``NAR'') violated section 1 of the Sherman Act, 15 U.S.C. 1, by adopting policies that suppress competition from real estate brokers who use passwordprotected ``virtual office Web sites'' or ``VOWs'' to deliver highquality brokerage services to their customers. The proposed Final Judgment, filed on May 27, 2008, requires NAR to repeal the challenged policies and to adopt new rules that do not discriminate against brokers who use VOWs.
Copies of the Amended Complaint, proposed Final Judgment and Competitive Impact Statement are available for inspection at the Department of Justice, Antitrust Division, Antitrust Documents Group, 450 5th Street, NW., Room 1010, Washington, DC 20530 (telephone: 202 5142481), on the Department of Justice's Web site at http:// www.usdoj.gov/atr, and at the Office of the Clerk of the United States District Court for the Northern District of Illinois. Copies of these materials may be obtained from the Antitrust I Division upon request and payment of the copying fee set by Department of Justice regulations.
Public comment is invited within 60 days of the date of this
notice. Such comments, and responses thereto, will be published in the
Federal Register and filed with the Court. Comments should be addressed
to John R. Read, Chief, Litigation III section, Antitrust Division,
U.S. Department of Justice, 450 5th Street, NW., Suite 4000, Washington, DC 20530, (202) 3070468.
J. Robert Kramer II,
Director of Operations, Antitrust Division.
United States District Court for the Northern District of Illinois Eastern Division
United States of America, Department of Justice, Antitrust Division, 325 7th Street, NW., Suite 300, Washington, DC 20530.
Plaintiff,
v.
National Association of Realtors, 430 North Michigan Ave., Chicago, IL 60611, Defendant.
Civil Action No. 05C5140,
Judge Filip,
Magistrate Judge Denlow,
Filed: October 4, 2005.
The United States of America, by its attorneys acting under the direction of the Attorney General, brings this civil action pursuant to section 4 of the Sherman Act, as amended, 15 U.S.C. 4, to obtain equitable and other relief to prevent and restrain violations of section 1 of the Sherman Act, as amended, 15 U.S.C. 1. The United States alleges:
1. The United States brings this action to enjoin the defendant a national association of real estate brokersfrom maintaining or enforcing policies that restrain competition from brokers who use the Internet to more efficiently and cost effectively serve home sellers and buyers, and from adopting other related anticompetitive rules.
2. The brokers against whom the policies discriminate operate secure, passwordprotected Internet sites that enable the brokers' customers to search for and receive real estate listings over the Internet. These Web sites thus replace or augment the traditional practice by which the broker conducts a search of properties for sale and then provides information to the customer by hand, mail, fax, or email. Since these Web sites were first developed in the late 1990s, brokers' use of the Internet in connection with their delivery of brokerage services has become an important competitive alternative to traditional ``brickandmortar'' business models.
3. Defendant's members include traditional brokers who are concerned about competition from Internetsavvy brokers. Before defendant adopted its policies, several of its members voiced opposition to brokers' delivery of listings to customers through their Web sitessites that defendant referred to as ``virtual office Web sites,'' or ``VOWs.'' The head of the working group created by defendant to develop regulations for VOWs argued that defendant should act quickly in adopting regulations for the use of these Web sites because brokers operating VOWs were ``scooping up market share just below the radar.'' The chairman of the board of RE/MAX, the nation's secondlargest real estate franchisor, publicly expressed his concern that these Internet sites would inevitably place downward pressure on brokers' commission rates. One broker complained that because of the lower cost structure of brokers who provide listings to their customers over the Internet, ``they are able to kickback 1% of the sales price to the buyer.'' And Cendant, the nation's largest real estate franchisor and owner of the nation's largest real estate brokerage, asserted in a widely circulated white paper that it was ``not feasible'' for even the largest traditional brokers to compete with large Internet companies that operated or affiliated with brokers operating VOWs.
4. In response to such concerns, defendant, through its members, adopted a policy (the ``Initial VOW Policy'') limiting this new competition. The Initial VOW Policy has been implemented in many markets. After plaintiff informed NAR of its intention to bring this action, NAR announced that it had modified this policy (the ``Modified VOW Policy''). Plaintiff challenges both policies in this action as part of a single, ongoing contract, combination, or conspiracy.
5. These policies significantly alter the governing multiple listing services (``MLSs''). MLSs collect detailed information about nearly all properties for sale through brokers and are indispensable tools for brokers serving buyers and sellers in each MLS's market area. Defendant's local Realtor associations (``member boards'') control a majority of the MLSs in the United States.
6. Defendant's VOW Policies permit brokers to withhold their clients' listings from VOW operators by means of an ``optout'' right. In essence, the policies allow traditional brokers to block the customers of webbased competitors from using the Internet to review the same set of MLS listings that the traditional brokers provide to their customers.
7. The working group that formulated defendant's Initial VOW Policy understood that the optout right was fundamentally
anticompetitive and harmful to consumers. Two members of the working
group wrote that the optout right would be ``abused beyond belief''
as traditional brokers selectively withhold listings from particular
VOWbased competitors. The chairman of the working group admitted
that the optout right was likely to be exercised by brokers
notwithstanding the fact that ``it may not be in the seller[']s best
interest to opt out.'' But he took comfort in the fact that the rule
did not require brokers to disclose to clients that their listings
would be withheld from some prospective purchasers as a result of the
[[Page 36105]]
brokers' optout decision, thus providing brokers ``flexibility without conversation.''
8. Defendant's VOW Policies restrict the manner in which brokers with efficient, Internetbased business models may provide listings to their customers, and impose additional restrictions on brokers operating VOWs that do not apply to their traditional competitors. Defendant thus denies brokers using new technologies and business models the same benefits of MLS membership available to their competitor brokers, and it suppresses technological innovation, discourages competition on price and quality, and raises barriers to entry. Defendantan association of competitorshas agreed to policies that suppress new competition and harm consumers.
9. This Complaint is filed under section 4 of the Sherman Act, as amended, 15 U.S.C. 4, to prevent and restrain violations by defendant of section 1 of the Sherman Act, 15 U.S.C. 1. This Court has subject matter jurisdiction over this action under 28 U.S.C. 1331, 1337(a), and 1345.
10. Venue is proper in this district under 28 U.S.C. 1391(b) because defendant maintains its principal place of business in Chicago, Illinois, and is found here.
11. Defendant National Association of Realtors (``NAR'') is a trade association organized under the laws of Illinois with its principal place of business in Chicago, Illinois. NAR establishes and enforces policies and professional standards for its over one million individual member brokers and their affiliated agents and sales associates (``Realtors''), and 1,600 local and state member boards. NAR's member brokers compete with one another in local brokerage services markets to represent consumers in connection with real estate transactions.
12. Various others, not named as defendants, have contracted, combined, or conspired with NAR in the violations alleged in this Complaint and have performed acts and made statements in furtherance thereof.
13. NAR's policies govern the conduct of its members in all fifty states, including all Realtors and all of NAR's member boards. NAR's member boards control approximately eighty percent of the approximately 1,000 MLSs in the United States.
14. NAR's activities, and the violations alleged in this Complaint, affect home buyers and sellers located throughout the United States.
15. NAR, through its members, is engaged in interstate commerce and is engaged in activity affecting interstate commerce.
16. The provision of real estate brokerage services to sellers of residential real property and the provision of real estate brokerage services to buyers of residential real property are relevant service markets.
17. The real estate brokerage business is local in nature. Most sellers prefer to work with a broker who is familiar with local market conditions and who maintains an office or affiliated sales associates within a reasonable distance of the seller's property. Likewise, most buyers seek to purchase property in a particular city, community, or neighborhood, and typically prefer to work with a broker who has knowledge of the area in which they have an interest. The geographic coverage of the MLS serving each town, city, or metropolitan area normally establishes the outermost boundaries of each relevant geographic market, although meaningful competition among brokers may occur in narrower local areas. Background of the Offense
18. At any one time there are over 1.5 million homes for sale in the United States. Most home sellers and buyers engage residential real estate brokers to facilitate transactions.
19. The predominant form of payment for brokerage services is a ``commission,'' a percentage of the price paid for the property. In a typical transaction, the seller agrees to pay a commission to the broker who has contracted with the seller to market the home (the ``listing broker''). If the listing broker finds the buyer, the listing broker keeps the full commission. Frequently, however, a second broker (the ``cooperating broker'') finds the buyer, and the two brokers share the commission.
20. After a listing broker has established an agency
relationship with a seller, the broker typically submits detailed information regarding the seller's property to a local NAR
affiliated MLS. Along with the information about the property it
submits to the MLS, the listing broker also typically includes an offer to split the commission with any cooperating broker.
21. MLSs are joint ventures among competing brokers to share their clients' listings and to cooperate in other ways. MLSs list virtually all homes for sale through a broker in the areas they serve. In a substantial majority of markets, a single MLS provides the only available comprehensive compilation of listings. The MLS allows brokers representing sellers to effectively market the sellers' properties to all other broker participants in the MLS and their buyer customers. Conversely, the MLS allows brokers to provide their buyer customers information about all listed properties in which the customers might have an interest.
22. NAR promulgates rules governing the conduct of MLSs and requires its member boards to adopt these rules.
23. The vast majority of brokers believes that they must participate in the MLS operating in their local market in order to adequately serve their customers and compete with other brokers. As a result, few brokers would withdraw from MLS participation even if the fees or other costs associated with that participation substantially increased.
24. By virtue of industrywide participation and control over a critically important input, the MLS (a joint venture of competing brokers) has market power in almost every relevant market.
25. The methods of making MLS information available to customers
have changed as technology has evolved. From the l920s, when MLSs
first became prevalent, brokers allowed customers to view a printed
``MLS book.'' Later, the availability of copy machines allowed
brokers to reproduce pages from the MLS book and deliver the pages
with responsive listings to customers by hand or mail. The advent of facsimile transmissionand, later, electronic mailfurther
quickened the process of delivering MLS listings to customers. Virtual Office Web Sites
26. With the development of the Internet as an information source for consumers, potential home buyers began to seek Internet sources of information about homes for sale. Beginning in the late 1990s, a number of NAR member brokers began creating password protected Web sites that enabled potential home buyers, once they had registered as customers of the broker and agreed to certain restrictions on their use of the data, to search the MLS database themselves and to obtain responsive MLS listings over the Internet. These Web sites came to be known as virtual office Web sites or VOWs. NAR recognizes the Internet delivery of MLS listings to customers to be an authorized method of providing brokerage services.
27. Brokers can use the Internet to operate more efficiently than they can by using only traditional methods. By transferring search functions from the broker to customers who prefer such control over the process, VOWoperating brokers allow customers to educate themselves at their own pace about the market in which they are considering a purchase. By doing so, brokers with successful passwordprotected Web sites are able to reduce or eliminate the time and expense involved in identifying and providing relevant listings and otherwise educating their customers. These brokers also spend less time on home tours with their buyer customers, as these buyers frequently tour fewer homes before making a purchase decision than typical buyers. With lower cost structures, brokers with Internetintensive business models have offered discounted
28. Other sources of listing information on the Internet are inferior to the passwordprotected VOWs because they do not and cannot guarantee access to all information available in the MLS.
29. Brokers can also use the Internet to support a ``referral''
business model. Referral services provide brokers information about
potential buyers in return for a share of any commission the broker
receives if the ``lead'' results in a completed transaction. Brokers
are not obliged to purchase leads from referral services and do so
only when they choose to. Some traditional brokers refer customers
to other brokers for a fee, and some VOW operators, similarly, have
referred (or have considered referring) some of their customers to
other brokers for a fee. Many brokers dislike the concept of paying
for leads, and the prospect that Internetsavvy brokers could support referral business
[[Page 36106]]
models has been a source of industry antipathy to VOWs.
30. Brokers with innovative, Internetbased business models present a competitive challenge to brokers who provide listings to their customers only by traditional methods. Many brickandmortar brokers fear the ability of VOW operators to use Internet technology to attract more customers and provide better service at a lower cost.
31. In response to concerns raised by certain NAR members about this new form of competition, NAR's Board of Directors voted on May 17, 2003, to adopt the ``Initial VOW Policy,'' a ``Policy governing use of MLS data in connection with Internet brokerage services offered by MLS Participants (`Virtual Office Web sites').'' Prior to the filing of the Complaint in this action, NAR had mandated that all 1,600 of its member boards implement the Initial VOW Policy by January 1, 2006. Approximately 200 member boards implemented the Initial VOW Policy and received NAR's approval of their implementing rules.
32. Section 1.3 of the Initial VOW Policy contains an optout provision that forbids any broker participating in an MLS from conveying a listing to his or her customers via the Internet without the permission of the listing broker. Specifically, the optout provision allows brokers to direct that their clients' listings not be displayed on any VOW (a ``blanket optout''), or on a particular competing broker's VOW (a ``selective optout'').
33. In contrast, prior to NAR's adoption of the Initial VOW Policy, a broker could provide any relevant listing in the MLS database to any customerby whatever method the customer or broker preferred, including via the Internet. Nearly all of NAR's member boards had also adopted rules requiring all participants in their affiliated MLSs to submit, with minor exceptions, all of their clients' listings to the MLS. More importantly, NAR did not permit any broker to withhold his or her clients' listings from a rival.
34. In several of the markets in which NAR's member boards have implemented the Initial VOW Policy, brokers have already exercised their optout rights to withhold their clients' listings from the customers of brokers operating VOWs, as well as from brokers who will use passwordprotected Web sites to provide listings to their customers in the future. In at least one such instance, an innovative broker discontinued operation of his Web site because all of his competitor brokers had opted out, making him unable to effectively serve his customers through operation of his site.
35. Section II.4.g of the Initial VOW Policy contains an ``anti referral'' provision that, with minor exceptions, forbids VOW operators from referring their customers to ``any other entity'' for a fee. In contrast, no NAR rule limits referrals for a fee by brokers who do not convey MLS listings to customers over the Internet.
36. The Initial VOW Policy includes other provisions that impose
greater restrictions and limitations on brokers with Internetbased
business models than on traditional brokers. For example, under
section IV.I.b of the Initial VOW Policy, NAR's member boards may
forbid VOW operators from displaying advertising on any Web site on
which MLS listings information is displayed. In contrast, no NAR rule limits the ability of traditional brokers to include
advertisements in packages of printed listings they provide to their customers.
37. The Initial VOW Policy also contains provisions to make it obligatory and enforceable. Section I.4 of the Initial VOW Policy expressly forbids NAR's member boards from adopting rules ``more or less restrictive than, or otherwise inconsistent with'' the Initial VOW Policy, including the optout provisions and the antireferral provision. Appendix A to the Initial VOW Policy provides for remedies and sanctions for violation of the Policy, including financial penalties and termination of MLS privileges.
38. On September 8, 2005, after plaintiff informed NAR of its intention to bring this action, NAR advised its member boards to suspend application and enforcement of the abovereferenced provisions of the Initial VOW Policy, and announced its adoption of a new ``Internet Listings Display Policy'' and its revision of an MLS membership policy (together, the ``Modified VOW Policy''). NAR's Modified VOW Policy continues to impede brokers from using the Internet to serve home sellers and buyers more efficiently and cost effectively. NAR's Modified VOW Policy mandates that all of NAR's member boards enact rules implementing the Internet Listings Display Policy by July 1, 2006, but NAR subsequently communicated to its member boards that they ``wait to adopt'' the policy ``until th[is] litigation is over.''
39. Section 1.3 of the Modified VOW Policy contains a blanket
optout provision that forbids any broker participating in an MLS
from conveying a listing to his or her customers via the Internet
without the permission of the listing broker. Specifically, the opt
out provision allows brokers to direct that their clients' listings
not be displayed on any competitor's Internet site. When exercised,
this provision prevents a broker from providing over the Internet
the same MLS information that brickandmortar brokers can provide in their offices. Additionally, NAR's Modified VOW Policy
specifically exempts its own ``Official Site,'' Realtor.com, from
the blanket optout that applies to all Internet sites operated by brokers.
40. The portion of the Modified VOW Policy that is NAR's revision to its membership policiesmuch like the Initial VOW Policy's antireferral ruledenies MLS membership and access to listings to brokers operating referral services. This membership policy effectively forbids Internetbased brokers from referring their customers to other brokers for a fee.
41. NAR's Modified VOW Policy includes other provisions that restrict brokers' ability to use the Internet to serve their customers effectively. The Modified VOW Policy, for example, allows MLSs to downgrade the quality of the data feed they provide brokers, effectively restraining brokers from providing innovative, Internet based features to enhance the service they offer their customers. The Modified VOW Policy also permits MLSs to interfere with efficient ``cobranding'' relationships between brokers and entities that refer potential customers to the broker.
42. Defendant's policies, both the Initial VOW Policy and the Modified VOW Policy, thus prevent brokers from guaranteeing customers access through the Internet to all relevant listing information, increase the business risk and other costs associated with operating an efficient, Internetintensive brokerage, deny brokers a source of highquality referrals, and withhold from Internet brokers revenue streams permitted to other participants in the MLS. Moreover, the optout provisions provide brokers an effective tool to individually or collectively punish aggressive competition by any Internetbased broker.
43. Unless permanently restrained and enjoined, defendant will continue to engage in conduct that restricts competition from innovative brokers in violation of section 1 of the Sherman Act, 15 U.S.C. 1.
44. NAR's adoption of the abovereferenced provisions in its Initial VOW Policy and its Modified VOW Policy, or equivalent provisions, constitutes a contract, combination, or conspiracy by and between NAR and its members which unreasonably restrains competition in brokerage service markets throughout the United States in violation of section 1 of the Sherman Act, 15 U.S.C. 1.
45. The aforesaid contract, combination, or conspiracy has had
and will continue to have anticompetitive effects in the relevant markets, including:
a. Suppressing technological innovation;
b. Reducing competition on price and quality;
c. Restricting efficient cooperation among brokers;
d. Making express or tacit collusion more likely; and
e. Raising barriers to entry.
46. This contract, combination, or conspiracy is not reasonably necessary to accomplish any procompetitive objective, or,
alternatively, its scope is broader than necessary to accomplish any such objective.
Wherefore, the United States prays that final judgment be entered against defendant declaring, ordering, and adjudging:
a. That the aforesaid contract, combination, or conspiracy unreasonably restrains trade and is illegal under section 1 of the Sherman Act, 15 U.S.C. 1;
b. That the defendant be restrained and enjoined from requiring or permitting its member boards or the MLSs with which they are affiliated to adopt rules implementing the optout provisions;
c. That the defendant be restrained and enjoined from requiring
or permitting its member boards or the MLSs with which they are
affiliated to adopt rules implementing the antireferral provision or an MLS
[[Page 36107]]
membership restriction that denies MLS access to operators of Internetbased referral services;
d. That the defendant be restrained and enjoined from requiring or permitting its member boards or the MLSs with which they are affiliated to adopt rules that restrictor condition MLS access or MLS participation rights onthe method by which a broker interacts with his or her customers, competitor brokers, or other persons or entities;
e. That the Court grant such other relief as the United States may request and the Court deems just and proper; and
f. That the United States recover its costs in this action.
Dated: October 4, 2005.
J. Bruce Mcdonald,
Deputy Assistant Attorney General.
J. Robert Kramer II,
Director of Operations.
Patrick J. Fitzgerald,
United States Attorney, Northern District of Illinois, by Linda Wawzenski, Assistant United States Attorney.
Craig W. Conrath,
David C. Kully,
Mary Beth Mcgee,
Allen P. Grunes,
Lisa A. Scanlon,
Attorneys for the United States, Department of Justice, Antitrust
Division, 325 Seventh Street, NW., Suite 300, Washington, DC 20530, Telephone: (202) 3059969, Facsimile: (202) 3079952.
I hereby certify that on this 4th day of October, 2005, I have
caused a copy of the foregoing Amended Complaint be served by Federal Express upon counsel for Defendant in this matter:
Jack R. Bierig, Sidley Austin Brown & Wood, LLP, Bank One Plaza, 10 South Dearborn Street, Chicago, IL 60603.
Linda Wawzenski.
United States District Court for the Northern District of Illinois Eastern Division
United States of America, Plaintiff, v. National Association of Realtors[supreg], Defendant.
Civil Action No. 05 C 5140,
Judge Kennelly,
Magistrate Judge Denlow.
Whereas, Plaintiff, the United States of America, filed its Amended Complaint on October 4, 2005, alleging that Defendant National Association of Realtors[supreg] (``NAR'') adopted policies that restrain competition from innovative real estate brokers in violation of Section 1 of the Sherman Act, 15 U.S.C. 1, and Plaintiff and Defendant, by their respective attorneys, have consented to the entry of this Final Judgment without trial or adjudication of any issue of fact, and without this Final Judgment constituting any evidence against, or any admission by, any party regarding any issue of fact or law;
Whereas, Defendant has not admitted and does not admit either the allegations set forth in the Amended Complaint or any liability or wrongdoing;
Whereas, the United States does not allege that Defendant's Internet Data Exchange (IDX) Policy in its current form violates the antitrust laws; and
Whereas, the United States requires Defendant to agree to certain procedures and prohibitions for the purpose of preventing the loss of competition alleged in the Complaint;
Now therefore, before any testimony is taken, without trial or adjudication of any issue of fact, and upon consent of the parties, it is Ordered, Adjudged and Decreed:
This Court has jurisdiction over the Parties and subject matter
of this action. The Complaint states a claim upon which relief may
be granted against Defendant under section 1 of the Sherman Act, as amended (15 U.S.C. 1).
II. Definitions
As used in this Final Judgment:
A. ``Broker'' means a Person licensed by a state to provide services to a buyer or seller in connection with a real estate transaction. The term includes any Person who possesses a Broker's license and any agent or sales associate who is affiliated with such a Broker.
B. ``Customer'' means a seller client of a Broker or a Person who has expressed to a Broker an interest in purchasing residential real property and who has described the type, features, or location of the property in which he or she has an interest, entitling the Broker to Provide the Customer multiple listing service (``MLS'') listing information by any method (e.g., by hand, mail, facsimile, electronic mail, or display on a VOW).
C. ``Final Judgment'' includes the Modified VOW Policy attached as Exhibit A and the definition of MLS Participant and accompanying Note attached as Exhibit B.
D. ``ILD Policy'' means the ``ILD (Internet Listing Display) Policy'' that NAR adopted on or about August 31, 2005, and any amendments thereto.
E. ``Including'' means including, but not limited to.
F. ``Listing Information'' means all records of residential properties (and any information relating to those properties) stored or maintained by a multiple listing service.
G. ``Member Board'' means any state or local Board of Realtors[supreg] or Association of Realtors[supreg], including any city, county, intercounty, or interstate Board or Association, and any multiple listing service owned by, or affiliated with, any such Board of Realtors[supreg] or Association of Realtors[supreg].
H. ``Modified VOW Policy'' means the policy attached to this Final Judgment as Exhibit A.
I. ``NAR'' means the National Association of Realtors[supreg], its predecessors, successors, divisions, subsidiaries, affiliates, partnerships, and joint ventures and all directors, officers, employees, agents, and representatives of the foregoing. The terms ``subsidiary,'' ``affiliate,'' and ``joint venture'' refer to any Person in which there is or has been partial (twenty percent or more) or total ownership or control between NAR and any other Person.
J. ``Person'' means any natural person, corporation, company, partnership, joint venture, firm, association, proprietorship, agency, board, authority, commission, office, or other business or legal entity, whether private or governmental.
K. ``Provide'' means to deliver, display, disseminate, convey, or reproduce.
L. ``Rule'' means any rule, model rule, ethical rule, bylaw, policy, standard, or guideline and any interpretation of any Rule issued or approved by NAR, whether or not the final implementation date of any such Rule has passed.
M. ``VOW'' or ``virtual office Web site'' means a Web site, or feature of a Web site, operated by a Broker or for a Broker by another Person through which the Broker is capable of providing real estate brokerage services to consumers with whom the Broker has first established a Brokerconsumer relationship (as defined by state law) where the consumer has the opportunity to search MLS data, subject to the Broker's oversight, supervision, and
N. ``VOW Policy'' means the ``Policy governing use of MLS data in connection with Internet brokerage services offered by MLS Participants (`Virtual Office Web sites'),'' adopted by NAR on or about May 17, 2003, and any amendments thereto.
O. The terms ``and'' and ``or'' have both conjunctive and disjunctive meanings.
This Final Judgment applies to NAR and all other Persons in active concert or participation with NAR who have received actual notice of this Final Judgment. A Member Board shall not be deemed to be in active concert with NAR solely as a consequence of the Member Board's receipt of actual notice of this Final Judgment and its affiliation with or membership in NAR and its involvement in regular activities associated with its affiliation with or membership in NAR (e.g., coverage under a NAR insurance policy, attendance at NAR meetings or conventions, or review of Member Board policies by NAR). IV. Prohibited Conduct
Subject to the provisions of sections V and VI of this Final Judgment, the Modified VOW Policy (Exhibit A), and the definition of MLS Participant and accompanying Note (Exhibit B), NAR shall not adopt, maintain, or enforce any Rule, or enter into or enforce any agreement or practice, that directly or indirectly
A. Prohibits a Broker from using a VOW or prohibits, restricts, or impedes a Broker who uses a VOW from providing to Customers on its VOW all of the Listing Information that a Broker is permitted to Provide to Customers by hand, mail, facsimile, electronic mail, or any other methods of delivery;
B. Unreasonably disadvantages or unreasonably discriminates against a Broker in the use of a VOW to Provide to Customers all of the Listing Information that a Broker is permitted to Provide to Customers by hand, mail, facsimile, electronic mail, or any other methods of delivery;
C. Prohibits, restricts, or impedes the referral of Customers whose identities are obtained from a VOW by a Broker who uses a VOW to any other Person, or establishes the price of any such referral;
D. Imposes fees or costs upon any Broker who operates a VOW or upon any Person who operates a VOW for any Broker that exceed the reasonably estimated actual costs incurred by a Member Board in providing Listing Information to the Broker or Person operating the VOW or in performing any other activities relating to the VOW, or discriminates in such VOW related fees or costs between those imposed upon a Broker who operates a VOW and those imposed upon a Person who operates a VOW for a Broker, unless the MLS incurs greater costs in providing a service to a Person who operates a VOW for a Broker than it incurs in providing the same service to the Broker; or
E. Is inconsistent with the Modified VOW Policy. V. Required Conduct
A. Within five business days after entry of this Final Judgment, NAR shall repeal the ILD Policy and direct each Member Board that adopted Rules implementing the ILD Policy to repeal such Rules at the next meeting of the Member Board's decisionmaking body that occurs more than ten days after receipt of the directive, but no later than ninety days after entry of this Final Judgment.
B. Within five business days after entry of this Final Judgment, NAR shall direct Member Boards that adopted Rules implementing the VOW Policy to repeal such Rules at the next meeting of the Member Board's decisionmaking body that occurs more than ten days after receipt of the directive, but no later than ninety days after entry of this Final Judgment.
C. Within five business days after entry of this Final Judgment, NAR shall adopt the Modified VOW Policy. NAR shall not change the Modified VOW Policy without either obtaining advance written approval by the United Slates Department of Justice, Antitrust Division (``DOJ'') or an order of the Court pursuant to Section VIII of this Final Judgment authorizing the proposed modification.
D. Within five business days after entry of this Final Judgment, NAR shall direct Member Boards to adopt the Modified VOW Policy within ninety days after entry of this Final Judgment, and to thereafter maintain, act consistently with, and enforce Rules implementing the modified VOW Policy. NAR shall simultaneously direct Member Boards, beginning upon receipt of the directive, not to adopt, maintain, or enforce any Rule or practice that NAR would be prohibited from adopting, maintaining, or enforcing pursuant to Section IV of this Final Judgment (including Rules or practices that unreasonably discriminate against Brokers in their operation of VOWs).
E. If NAR determines that a Member Board has not timely adopted or maintained, acted consistently with, or enforced Rules
implementing the Modified VOW Policy, it shall, within thirty days
of such determination, direct in writing that the Member Board do
so. NAR shall deny coverage under any NAR insurance policy (or cause
coverage to be denied) to any Member Board for as long as that
Member Board refuses to adopt, maintain, act consistently with, and
enforce rules implementing the Modified VOW Policy. NAR shall also
notify the DOJ of the identity of that Member Board and the Modified VOW Policy provisions it refused to adopt, maintain, act
consistently with, or enforce. For purposes of this provision, a
failure of a Member Board to adopt, maintain, act consistently with,
or enforce Rules implementing the Modified VOW Policy within ninety
days of a written directive to that Member Board from NAR shall constitute a refusal by the Member Board to do so.
F. If NAR determines that a Member Board has adopted, maintained, or enforced any Rule or practice that NAR would be prohibited from adopting, maintaining, or enforcing pursuant to Section IV of this Final Judgment (including Rules or practices that unreasonably discriminate against Brokers in their operation of VOWs), it shall, within thirty days of such determination, direct in writing that the Member Board rescind and cease to enforce that Rule or practice. NAR shall deny coverage under any NAR insurance policy (or cause coverage to be denied) to any Member Board for as long as that Member Board refuses to rescind and cease to enforce that Rule or practice. NAR shall also notify the DOJ of the identity of that Member Board and the Rule or practice it refused to rescind and cease to enforce. For purposes of this provision, a Member hoard's failure to rescind and cease to enforce the Rule or practice within ninety days of a written directive from NAR shall constitute a refusal by the Member board to do so.
G. Within thirty days of entry of this Final Judgment, NAR shall
designate an Antitrust Compliance Officer with responsibility for
educating Member Boards about the antitrust laws and for achieving
full compliance with this Final Judgment. The Antitrust Compliance Officer shall be responsible for the following:
(1) Supervising NAR's review of Rules of NAR's Member Boards for
compliance with this Final Judgment and the Modified VOW Policy;
(2) Maintaining copies of any communications with any Person
containing allegations of any Member Board's (i) noncompliance with
any provision of the Modified VOW Policy or with this Final Judgment
or (ii) failure to enforce any Rules implementing the Modified VOW Policy;
(3) Reporting to the United States 180 days after entry of this
Final Judgment and again on the first anniversary of the entry of
this Final Judgment, the identity of each Member Board that has not adopted Rules implementing the Modified VOW Policy;
(4) Ensuring that each of NAR's Member Boards that owns or
operates a multiple listing service are provided briefing materials,
within ninety days of the entry of this Final Judgment, on the
meaning and requirements of the Modified VOW Policy and this Final Judgment; and
(5) Holding an annual program for NAR Member Boards and their
counsel that includes a discussion of the antitrust laws (as applied to such Member Boards) and this Final Judgment.
H. NAR shall maintain and shall furnish to the DOJ on a quarterly basis (beginning ninety days after entry of this Final Judgment) copies of any communications with any Person containing allegations of any Member's Board's (1) noncompliance with any provision of the Modified VOW Policy or with this Final Judgment or (2) failure to enforce any Rules implementing the Modified VOW Policy.
I. Within five business days after entry of this Final Judgment,
NAR shall provide, in a prominent size and location on its Web site
(http://www.realtor.org) a hyperlink to a Web page on which NAR has published copies of
(1) This Final Judgment;
(2) A notification that Member Boards must repeal any Rules
implementing the ILD and VOW Policies (in accordance with Sections V.A and V.B of this Final Judgment); and
NAR shall also publish each of the three above items in the first issue of Realtor[supreg] Magazine scheduled for publication after the date of entry of this Final Judgment.
A. Subject to section IX of this Final Judgment, nothing in this Final Judgment shall prohibit NAR from adopting and maintaining the definition of MLS Participant and the accompanying Note, together attached as Exhibit B. However, NAR shall direct each Member Board not to suspend or expel any Broker from multiple listing service membership or participation for reasons of the Broker's thenfailure to qualify for membership or participation under the definition of MLS Participant and the accompanying Note, together attached as Exhibit B, until May 27, 2009.
B. Notwithstanding any of the above provisions, and subject to section IX of this Final Judgment, nothing in this Final Judgment shall prohibit NAR from adopting, maintaining, or enforcing Rules that are generally applicable on their face and that do not, in their application, unreasonably restrict any method of delivery of Listing Information to Customers.
A. For the purposes of determining or securing compliance with
this Final Judgment, or of determining whether this Final Judgment
should be modified or vacated, and subject to any legally recognized
privilege, from time to time authorized representatives of the DOJ,
including consultants and other Persons retained by the United
States, shall, upon written request of an authorized representative
of the Assistant Attorney General in charge of the Antitrust Division, and on reasonable notice to NAR, be permitted:
(1) Access during NAR's office hours to inspect and copy, or at
the option of the United States, to require NAR to provide hard copy
or electronic copies of, all books, ledgers, accounts, records,
data, and documents in the possession, custody, or control of NAR,
relating to any matters contained in this Final Judgment; and [[Page 36109]]
(2) To interview, either informally or on the record, NAR's
officers, employees, or agents, who may have their individual
counsel and counsel for NAR present, regarding such matters. The
interviews shall be subject to the reasonable convenience of the
interviewee and without restraint or interference by NAR. NAR may,
however, prevent the interviewee from divulging matters protected by
the attorneyclient privilege, work product doctrine, or other applicable privilege.
B. Upon the written request of an authorized representative of
the Assistant Attorney General in charge of the Antitrust Division, NAR shall submit written reports or response to written
interrogatories, under oath if requested, relating to its compliance
with any of the matters contained in this Final Judgment as may be requested.
C. No information or documents obtained by the means provided in
this section shall be divulged by the United States to any Person
other than an authorized representative of the executive branch of
the United States, except in the course of legal proceedings to which the United States is a party (including grand jury
proceedings), or for the purpose of securing compliance with this Final Judgment, or as otherwise required by law.
D. If at the time information or documents are furnished by NAR to the United States, NAR marks as confidential any pertinent page of such material on the grounds that such page contains information as to which a claim of protection may be asserted under Rule 26(c)(1)(G) of the Federal Rules of Civil Procedure, then the United States shall give NAR ten calendar days notice prior to divulging such material in any legal proceeding (other than a grand jury proceeding).
This Court retains jurisdiction to enable any party to this Final Judgment to apply to this Court at any time for further orders and directions as may be necessary or appropriate to carry out or construe this Final Judgment, to modify any of its provisions, to enforce compliance, and to punish violations of its provisions. IX. No Limitation on Government Rights
Nothing in this Final Judgment shall limit the right of the United States to investigate and bring actions to prevent or restrain violations of the antitrust laws concerning any Rule or practice adopted or enforced by NAR or any of its Member Boards. X. Expiration of Final Judgment
This Final Judgment shall expire ten years from the date of its entry.
Entry of this Final Judgment is in the public interest. The
parties have complied with the requirements of the Antitrust
Procedures and Penalties Act, 15 U.S.C. 16, including making copies
available to the public of this Final Judgment, the Competitive
Impact Statement, and any comments thereon and the United States's
responses to comments. Based upon the record before the Court, which
includes the Competitive Impact Statement and any comments and
response to comments filed with the Court, entry of this Final Judgment is in the public interest.
Dated: Court approval subject to procedures of Antitrust Procedures and Penalties Act, 15 U.S.C. 16.
Matthew F. Kennelly,
United States District Judge.
Exhibit A
Policy Governing Use of MLS Data in Connection With Internet Brokerage
Services Offered by MLS Participants (``Virtual Office Web sites'') I. Definitions and Scope of Policy
1. For purposes of this Policy, the term Virtual Office Website (``VOW'') refers to a Participant's Internet Web site, or a feature of a Participant's Internet Web site, through which the Participant is capable of providing real estate brokerage services to consumers with whom the Participant has first established a brokerconsumer relationship (as defined by state law) where the consumer has the opportunity to search MLS data, subject to the Participant's oversight, supervision, and accountability.
a. A Participant may designate an Affiliated VOW Partner (``AVP'') to operate a VOW on behalf of the Participant, subject to the Participant's supervision and accountability and the terms of this Policy.
b. A nonprincipal broker or sales licensee, affiliated with a Participant, may, with the Participant's consent, operate a VOW or have a VOW operated on its behalf by an AVP. Such a VOW is subject to the Participant's supervision and accountability and the terms of this Policy.
c. Each use of the term ``Participant'' in this Policy shall
also include a Participant's nonprincipal brokers and sales
licensees (with the exception of references in this section to the
``Participant's consent'' and the ``Participant's supervision and accountability,'' and in section III.10.a, below, to the
``Participant acknowledges''). Each reference to ``VOW'' or ``VOWs''
herein refers to all VOWs, whether operated by a Participant, by a nonprincipal broker or sales licensee, or by an AVP.
2. The right to display listings in response to consumer searches is limited to display of MLS data supplied by the MLS(s) in which the Participant has participatory rights. This does not preclude a firm with offices participating in different MLSs from operating a master Web site with links to such offices' VOWs.
3. Participants' Internet Web sites, including those operated for Participants by AVPs, may also provide other features, information, or services in addition to VOWs (including the Internet Data Exchange (``IDX'') function).
4. The display of listing information on a VOW does not require separate permission from the Participant whose listings will be available on the VOW.
5. Except as permitted in sections III and IV, MLSs may not adopt rules or regulations that conflict with this Policy or that otherwise restrict the operation of VOWs by Participants.
1. A Participant may provide brokerage services via a VOW that
include making MLS active listing data available, but only to
consumers with whom the Participant has first established a lawful
consumerbroker relationship, including completion of all actions
required by state law in connection with providing real estate brokerage services to clients and customers (hereinafter
``Registrants''). Such actions shall include, but are not limited
to, satisfying all applicable agency, nonagency, and other
disclosure obligations, and execution of any required agreement(s).
2. A Participant's VOW must obtain the identity of each Registrant and obtain each Registrant's agreement to Terms of Use of the VOW, as follows:
a. A Registrant must provide his or her name and a valid email address. The Participant must send an email to the address provided by the Registrant confirming that the Registrant has agreed to the Terms of Use (described in subsection c below). The Registrant may be permitted to access the VOW only after the Participant has verified that the email address provided is valid and that Registrant received the Terms of Use confirmation.
b. The Registrant must supply a user name and a password, the combination of which must be different from those of all other Registrants on the VOW, before being permitted to search and retrieve information from the MLS database via the VOW. The user name and password may be established by the Registrant or may be supplied by the Participant, at the option of the Participant. An e mail address may be associated with only one user name and password. The Registrant's password and access must expire on a date certain but may be renewed. The Participant must at all times maintain a record of the name and email address supplied by the Registrant, and the user name and current password of each Registrant. Such records must be kept for not less than 180 days after the expiration of the validity of the Registrant's password. If the MLS has reason to believe that a Participant's VOW has caused or permitted a breach in the security of the data or a violation of MLS rules related to use by one or more Registrants, the Participant shall, upon request, provide to the MLS a copy of the record of the name, email address, user name, current password, and audit trail, if required, of any Registrant identified by the MLS to be suspected of involvement in the violation.
c. The Registrant must be required affirmatively to express agreement to a ``Terms of Use'' provision that requires the Registrant to open and review an agreement that provides at least the following:
i. That the Registrant acknowledges entering into a lawful consumerbroker relationship with the Participant;
ii. That all data obtained from the VOW is intended only for the Registrant's personal, noncommercial use;
iii. That the Registrant has a bona fide interest in the purchase, sale, or lease of real estate of the type being offered through the VOW;
iv. That the Registrant will not copy, redistribute, or retransmit any of the data or information provided;
v. That the Registrant acknowledges the MLS's ownership of, and the validity of the MLS's copyright in, the MLS database.
After the Registrant has opened for viewing the Terms of Use agreement, a ``mouse click'' is sufficient to acknowledge agreement to those terms. The Terms of Use Agreement may not impose a financial obligation on the Registrant or create any representation agreement between the Registrant and the Participant.
The Terms of Use agreement shall also expressly authorize the MLS, and other MLS Participants or their duly authorized
representatives, to access the VOW for the purposes of verifying
compliance with MLS rules and monitoring display of Participants' listings by the VOW.
d. An agreement entered into at any time between the Participant and Registrant imposing a financial obligation on the Registrant or creating representation of the Registrant by the Participant must be established separately from the Terms of Use, must be prominently labeled as such, and may not be accepted solely by mouse click.
3. A Participant's VOW must prominently display an email address, telephone number, or specific identification of another mode of communication (e.g., live chat) by which a consumer can contact the Participant to ask questions, or get more information, about properties displayed on the VOW. The Participant, or a non principal broker or sales licensee licensed with the Participant, must be willing and able to respond knowledgeably to inquiries from Registrants about properties within the market area served by that Participant and displayed on the VOW.
4. A Participant's VOW must protect the MLS data from misappropriation by employing reasonable efforts to monitor for and prevent ``scraping'' or other unauthorized accessing, reproduction, or use of the MLS database.
5. A Participant's VOW must comply with the following additional requirements:
a. No VOW shall display listings or property addresses of sellers who have affirmatively directed their listing brokers to withhold their listing or property address from display on the Internet. The listing broker or agent shall communicate to the MLS that a seller has elected not to permit display of the listing or property address on the Internet. Notwithstanding the foregoing, a Participant who operates a VOW may provide to consumers via other delivery mechanisms, such as email, fax, or otherwise, the listings of sellers who have determined not to have the listing for their property displayed on the Internet.
b. A Participant who lists a property for a seller who has
elected not to have the property listing or the property address
displayed on the Internet shall cause the seller to execute a
document that conforms to the form attached to this Policy as
Appendix A. The Participant shall retain such forms for at least one year from the date they are signed.
c. With respect to any VOW that
(i) Allows thirdparties to write comments or reviews about
particular listings or displays a hyperlink to such comments or
reviews in immediate conjunction with particular listings, or
(ii) Displays an automated estimate of the market value of the
listing (or hyperlink to such estimate) in immediate conjunction
with the listing, the VOW shall disable or discontinue either or
both of those features as to the seller's listing at the request of
the seller. The listing broker or agent shall communicate to the MLS
that the seller has elected to have one or both of these features
disabled or discontinued on all Participants' Web sites. Except for
the foregoing and subject to subparagraph (d), a Participant's VOW
may communicate the Participant's professional judgment concerning
any listing. Nothing shall prevent a VOW from notifying its
customers that a particular feature has been disabled ``at the request of the seller.''
d. A VOW shall maintain a means (e.g., email address, telephone number) to receive comments about the accuracy of any data or information that is added by or on behalf of the VOW operator beyond that supplied by the MLS and that relates to a specific property displayed on the VOW. The VOW operator shall correct or remove any false data or information relating to a specific property upon receipt of a communication from the listing broker or listing agent for that property explaining why the data or information is false. However, the VOW operator shall not be obligated to remove or correct any data or information that simply reflects good faith opinion, advice, or professional judgment.
e. Each VOW shall refresh MLS data available on the VOW not less frequently than every 3 days.
f. Except as provided elsewhere in this Policy or in MLS rules and regulations, no portion of the MLS database may he distributed, provided, or made accessible to any person or entity.
g. Every VOW must display a privacy Policy that informs Registrants of the ways in which information obtained from them will be used.
h. A VOW may exclude listings from display based only on objective criteria, including, but not limited to, factors such as geography, list price, type of property, cooperative compensation offered by listing broker, or whether the listing broker is a Realtor[supreg].
6. A Participant who intends to operate a VOW must notify the MLS of its intention to establish a VOW and must make the VOW readily accessible to the MLS and to all MLS Participants for purposes of verifying compliance with this Policy and any other applicable MLS rules or policies.
7. A Participant may operate more than one VOW itself or through an AVP. A Participant who operates a VOW itself shall not be precluded from also operating VOWs in conjunction with AVPs. III. Policies Applicable to Multiple Listing Services
1. A Multiple Listing Service shall permit MLS Participants to operate VOWs, or to have VOWs operated for them by AVPs, subject to the requirements of state law and this Policy.
2. An MLS shall, if requested by a Participant, provide basic ``downloading'' of all MLS nonconfidential listing data, including without limitation address fields, listings types, photographs, and links to virtual tours. Confidential data includes only that which Participants are prohibited from providing to customers orally and by all other delivery mechanisms. They include fields containing the information described in paragraph IV(1) of this Policy, provided that sold data (i.e., listing information relating to properties that have sold) shall be deemed confidential and withheld from a download only if the actual sales prices of completed transactions are not accessible from public records. For purposes of this Policy, ``downloading'' means electronic transmission of data from MLS servers to a Participant's or AVP's server on a persistent basis. An MLS may also offer a transient download. In such case, it shall also, if requested, provide a persistent download, provided that it may impose on users of such download the approximate additional costs incurred by it to do so.
3. This Policy does not require an MLS to establish publicly accessible sites displaying Participants' listings.
4. If an MLS provides a VOWspecific feed, that feed must include all of the nonconfidential data included in the feed described in paragraph 2 above except for listings or property addresses of sellers who have elected not to have their listings or addresses displayed on the Internet.
5. An MLS may pass on to those Participants who will download listing information the reasonably estimated costs incurred by the MLS in adding or enhancing its ``downloading'' capacity to enable such Participants to operate VOWs.
6. An MLS may require that Participants (1) utilize appropriate security protection, such as firewalls, as long as such requirement does not impose security obligations greater than those employed concurrently by the MLS, and/or (2) maintain an audit trail of Registrants' activity on the VOW and make that information available to the MLS if the MLS has reason to believe that any VOW has caused or permitted a breach in the security of the data or a violation of applicable MLS rules.
7. An MLS may not prohibit or regulate display of advertising or the identification of entities on VOWs (``branding'' or ``co branding''), except to prohibit deceptive or misleading advertising or cobranding. For purposes of this provision, cobranding will be presumed not to be deceptive or misleading if the Participant's logo and contact information (or that of at least one Participant, in the case of a VOW established and operated by or for more than one Participant) is displayed in immediate conjunction with that of every other party, and the logo and contact information of all Participants displayed on the VOW is as large as the logo of the AVP and larger than that of any third party.
8. Except as provided in this Policy, an MLS may not prohibit Participants from enhancing their VOWs by providing
[[Page 36111]]
information obtained from sources other than the MLS, additional
technological services (such as mapping functionality), or
information derived from nonconfidential MLS data (such as an
estimated monthly payment derived from the listed price), or
regulate the use or display of such information or technological services on any VOW.
9. Except as provided in generally applicable rules or policies (such as the Realtor[supreg] Code of Ethics), an MLS may not restrict the format of data display on a VOW or regulate the appearance of VOWs.
10. Subject to the provisions below, an MLS shall make MLS listing data available to an AVP for the exclusive purpose of operating a VOW on behalf of a Participant. An MLS shall make MLS listing data available to an AVP under the same terms and conditions as those applicable to Participants. No AVP has independent participation rights in the MLS by virtue of its right to receive data on behalf of a Participant, or the right to use MLS data except in connection with operation of a VOW for a Participant. AVP access to MLS data is derivative of the rights of the Participant on whose behalf the AVP is downloading data.
a. A Participant, nonprincipal broker or sales licensee, or AVP may establish the AVP's right to receive and use MLS data by providing to the MLS a writing in which the Participant acknowledges its or its nonprincipal broker's or sales licensee's selection of the AVP to operate a VOW on its behalf.
b. An MLS may not charge an AVP, or a Participant on whose behalf an AVP operates a VOW, more than a Participant that chooses to operate a VOW itself (including any fees or costs associated with a license to receive MLS data, as described in (g), below), except to the extent that the MLS incurs greater costs in providing listing data to the AVP than the MLS incurs in providing listing data to a Participant.
c. An MLS may not place data security requirements or restrictions on use of MLS listing data by an AVP that are not also imposed on Participants.
d. An MLS must permit an AVP to download listing information in the same manner (e.g., via a RETS feed or via an FTP download), at the same times and with the same frequency that the MLS permits Participants to download listing information.
e. An MLS may not refuse to deal directly with an AVP in order to resolve technical problems with the data feed. However, the MLS may require that the Participant on whose behalf the AVP is operating the VOW participate in such communications if the MLS reasonably believes that the involvement of the Participant would be helpful in order to resolve the problem.
f. An MLS may not condition an AVP's access to a data feed on the financial terms on which the AVP provides the site for the Participant.
g. An MLS may require Participants and AVPs to execute license or similar agreements sufficient to ensure that Participants and AVPs understand and agree that data provided by the MLS may be used only to establish and operate a VOW on behalf of the Participant and not for any other purpose.
h. An MLS my not (i) prohibit an AVP from operating VOWs on
behalf of more than One Participant, and several Participants may
designate an AVP to operate a single VOW for them collectively, (ii)
limit the number of entities that Participants may designate as AVPs
for purposes of operating VOWs, or (iii) prohibit Participants from
designating particular entities as AVPs except that, if an AVP's
access has been suspended or terminated by an MLS, that MLS may prevent an entity from being designated an AVP by another
Participant during the period of the AVP's suspension or
i. Except as stated below, an MLS may not suspend or terminate an AVP's access to data (a) for reasons other than those that would allow an MLS to suspend or terminate a Participant's access to data, or (b) without giving the AVP and the associated Participant(s) prior notice and the process set forth in the applicable provision
SUMMARY: United States v. National Association of Realtors,
DOCUMENT BODY 2:
Notice is hereby given pursuant to the Antitrust Procedures and Penalties Act, 15 U.S.C. 16(b)(h), that a proposed Final Judgment, Stipulation, and Competitive Impact Statement have been filed with the United States District Court for the Northern District of Illinois in United States of America v. National Association of Realtors[supreg], No. 05C5140. On September 8, 2005, the United States filed a Complaint alleging that the National Association of Realtors[supreg] (``NAR'') violated section 1 of the Sherman Act, 15 U.S.C. 1, by adopting policies that suppress competition from real estate brokers who use passwordprotected ``virtual office Web sites'' or ``VOWs'' to deliver highquality brokerage services to their customers. The proposed Final Judgment, filed on May 27, 2008, requires NAR to repeal the challenged policies and to adopt new rules that do not discriminate against brokers who use VOWs.
Copies of the Amended Complaint, proposed Final Judgment and Competitive Impact Statement are available for inspection at the Department of Justice, Antitrust Division, Antitrust Documents Group, 450 5th Street, NW., Room 1010, Washington, DC 20530 (telephone: 202 5142481), on the Department of Justice's Web site at http:// www.usdoj.gov/atr, and at the Office of the Clerk of the United States District Court for the Northern District of Illinois. Copies of these materials may be obtained from the Antitrust I Division upon request and payment of the copying fee set by Department of Justice regulations.
Public comment is invited within 60 days of the date of this
notice. Such comments, and responses thereto, will be published in the
Federal Register and filed with the Court. Comments should be addressed
to John R. Read, Chief, Litigation III section, Antitrust Division,
U.S. Department of Justice, 450 5th Street, NW., Suite 4000, Washington, DC 20530, (202) 3070468.
J. Robert Kramer II,
Director of Operations, Antitrust Division.
United States District Court for the Northern District of Illinois Eastern Division
United States of America, Department of Justice, Antitrust Division, 325 7th Street, NW., Suite 300, Washington, DC 20530.
Plaintiff,
v.
National Association of Realtors, 430 North Michigan Ave., Chicago, IL 60611, Defendant.
Civil Action No. 05C5140,
Judge Filip,
Magistrate Judge Denlow,
Filed: October 4, 2005.
The United States of America, by its attorneys acting under the direction of the Attorney General, brings this civil action pursuant to section 4 of the Sherman Act, as amended, 15 U.S.C. 4, to obtain equitable and other relief to prevent and restrain violations of section 1 of the Sherman Act, as amended, 15 U.S.C. 1. The United States alleges:
1. The United States brings this action to enjoin the defendant a national association of real estate brokersfrom maintaining or enforcing policies that restrain competition from brokers who use the Internet to more efficiently and cost effectively serve home sellers and buyers, and from adopting other related anticompetitive rules.
2. The brokers against whom the policies discriminate operate secure, passwordprotected Internet sites that enable the brokers' customers to search for and receive real estate listings over the Internet. These Web sites thus replace or augment the traditional practice by which the broker conducts a search of properties for sale and then provides information to the customer by hand, mail, fax, or email. Since these Web sites were first developed in the late 1990s, brokers' use of the Internet in connection with their delivery of brokerage services has become an important competitive alternative to traditional ``brickandmortar'' business models.
3. Defendant's members include traditional brokers who are concerned about competition from Internetsavvy brokers. Before defendant adopted its policies, several of its members voiced opposition to brokers' delivery of listings to customers through their Web sitessites that defendant referred to as ``virtual office Web sites,'' or ``VOWs.'' The head of the working group created by defendant to develop regulations for VOWs argued that defendant should act quickly in adopting regulations for the use of these Web sites because brokers operating VOWs were ``scooping up market share just below the radar.'' The chairman of the board of RE/MAX, the nation's secondlargest real estate franchisor, publicly expressed his concern that these Internet sites would inevitably place downward pressure on brokers' commission rates. One broker complained that because of the lower cost structure of brokers who provide listings to their customers over the Internet, ``they are able to kickback 1% of the sales price to the buyer.'' And Cendant, the nation's largest real estate franchisor and owner of the nation's largest real estate brokerage, asserted in a widely circulated white paper that it was ``not feasible'' for even the largest traditional brokers to compete with large Internet companies that operated or affiliated with brokers operating VOWs.
4. In response to such concerns, defendant, through its members, adopted a policy (the ``Initial VOW Policy'') limiting this new competition. The Initial VOW Policy has been implemented in many markets. After plaintiff informed NAR of its intention to bring this action, NAR announced that it had modified this policy (the ``Modified VOW Policy''). Plaintiff challenges both policies in this action as part of a single, ongoing contract, combination, or conspiracy.
5. These policies significantly alter the governing multiple listing services (``MLSs''). MLSs collect detailed information about nearly all properties for sale through brokers and are indispensable tools for brokers serving buyers and sellers in each MLS's market area. Defendant's local Realtor associations (``member boards'') control a majority of the MLSs in the United States.
6. Defendant's VOW Policies permit brokers to withhold their clients' listings from VOW operators by means of an ``optout'' right. In essence, the policies allow traditional brokers to block the customers of webbased competitors from using the Internet to review the same set of MLS listings that the traditional brokers provide to their customers.
7. The working group that formulated defendant's Initial VOW Policy understood that the optout right was fundamentally
anticompetitive and harmful to consumers. Two members of the working
group wrote that the optout right would be ``abused beyond belief''
as traditional brokers selectively withhold listings from particular
VOWbased competitors. The chairman of the working group admitted
that the optout right was likely to be exercised by brokers
notwithstanding the fact that ``it may not be in the seller[']s best
interest to opt out.'' But he took comfort in the fact that the rule
did not require brokers to disclose to clients that their listings
would be withheld from some prospective purchasers as a result of the
[[Page 36105]]
brokers' optout decision, thus providing brokers ``flexibility without conversation.''
8. Defendant's VOW Policies restrict the manner in which brokers with efficient, Internetbased business models may provide listings to their customers, and impose additional restrictions on brokers operating VOWs that do not apply to their traditional competitors. Defendant thus denies brokers using new technologies and business models the same benefits of MLS membership available to their competitor brokers, and it suppresses technological innovation, discourages competition on price and quality, and raises barriers to entry. Defendantan association of competitorshas agreed to policies that suppress new competition and harm consumers.
9. This Complaint is filed under section 4 of the Sherman Act, as amended, 15 U.S.C. 4, to prevent and restrain violations by defendant of section 1 of the Sherman Act, 15 U.S.C. 1. This Court has subject matter jurisdiction over this action under 28 U.S.C. 1331, 1337(a), and 1345.
10. Venue is proper in this district under 28 U.S.C. 1391(b) because defendant maintains its principal place of business in Chicago, Illinois, and is found here.
11. Defendant National Association of Realtors (``NAR'') is a trade association organized under the laws of Illinois with its principal place of business in Chicago, Illinois. NAR establishes and enforces policies and professional standards for its over one million individual member brokers and their affiliated agents and sales associates (``Realtors''), and 1,600 local and state member boards. NAR's member brokers compete with one another in local brokerage services markets to represent consumers in connection with real estate transactions.
12. Various others, not named as defendants, have contracted, combined, or conspired with NAR in the violations alleged in this Complaint and have performed acts and made statements in furtherance thereof.
13. NAR's policies govern the conduct of its members in all fifty states, including all Realtors and all of NAR's member boards. NAR's member boards control approximately eighty percent of the approximately 1,000 MLSs in the United States.
14. NAR's activities, and the violations alleged in this Complaint, affect home buyers and sellers located throughout the United States.
15. NAR, through its members, is engaged in interstate commerce and is engaged in activity affecting interstate commerce.
16. The provision of real estate brokerage services to sellers of residential real property and the provision of real estate brokerage services to buyers of residential real property are relevant service markets.
17. The real estate brokerage business is local in nature. Most sellers prefer to work with a broker who is familiar with local market conditions and who maintains an office or affiliated sales associates within a reasonable distance of the seller's property. Likewise, most buyers seek to purchase property in a particular city, community, or neighborhood, and typically prefer to work with a broker who has knowledge of the area in which they have an interest. The geographic coverage of the MLS serving each town, city, or metropolitan area normally establishes the outermost boundaries of each relevant geographic market, although meaningful competition among brokers may occur in narrower local areas. Background of the Offense
18. At any one time there are over 1.5 million homes for sale in the United States. Most home sellers and buyers engage residential real estate brokers to facilitate transactions.
19. The predominant form of payment for brokerage services is a ``commission,'' a percentage of the price paid for the property. In a typical transaction, the seller agrees to pay a commission to the broker who has contracted with the seller to market the home (the ``listing broker''). If the listing broker finds the buyer, the listing broker keeps the full commission. Frequently, however, a second broker (the ``cooperating broker'') finds the buyer, and the two brokers share the commission.
20. After a listing broker has established an agency
relationship with a seller, the broker typically submits detailed information regarding the seller's property to a local NAR
affiliated MLS. Along with the information about the property it
submits to the MLS, the listing broker also typically includes an offer to split the commission with any cooperating broker.
21. MLSs are joint ventures among competing brokers to share their clients' listings and to cooperate in other ways. MLSs list virtually all homes for sale through a broker in the areas they serve. In a substantial majority of markets, a single MLS provides the only available comprehensive compilation of listings. The MLS allows brokers representing sellers to effectively market the sellers' properties to all other broker participants in the MLS and their buyer customers. Conversely, the MLS allows brokers to provide their buyer customers information about all listed properties in which the customers might have an interest.
22. NAR promulgates rules governing the conduct of MLSs and requires its member boards to adopt these rules.
23. The vast majority of brokers believes that they must participate in the MLS operating in their local market in order to adequately serve their customers and compete with other brokers. As a result, few brokers would withdraw from MLS participation even if the fees or other costs associated with that participation substantially increased.
24. By virtue of industrywide participation and control over a critically important input, the MLS (a joint venture of competing brokers) has market power in almost every relevant market.
25. The methods of making MLS information available to customers
have changed as technology has evolved. From the l920s, when MLSs
first became prevalent, brokers allowed customers to view a printed
``MLS book.'' Later, the availability of copy machines allowed
brokers to reproduce pages from the MLS book and deliver the pages
with responsive listings to customers by hand or mail. The advent of facsimile transmissionand, later, electronic mailfurther
quickened the process of delivering MLS listings to customers. Virtual Office Web Sites
26. With the development of the Internet as an information source for consumers, potential home buyers began to seek Internet sources of information about homes for sale. Beginning in the late 1990s, a number of NAR member brokers began creating password protected Web sites that enabled potential home buyers, once they had registered as customers of the broker and agreed to certain restrictions on their use of the data, to search the MLS database themselves and to obtain responsive MLS listings over the Internet. These Web sites came to be known as virtual office Web sites or VOWs. NAR recognizes the Internet delivery of MLS listings to customers to be an authorized method of providing brokerage services.
27. Brokers can use the Internet to operate more efficiently than they can by using only traditional methods. By transferring search functions from the broker to customers who prefer such control over the process, VOWoperating brokers allow customers to educate themselves at their own pace about the market in which they are considering a purchase. By doing so, brokers with successful passwordprotected Web sites are able to reduce or eliminate the time and expense involved in identifying and providing relevant listings and otherwise educating their customers. These brokers also spend less time on home tours with their buyer customers, as these buyers frequently tour fewer homes before making a purchase decision than typical buyers. With lower cost structures, brokers with Internetintensive business models have offered discounted
28. Other sources of listing information on the Internet are inferior to the passwordprotected VOWs because they do not and cannot guarantee access to all information available in the MLS.
29. Brokers can also use the Internet to support a ``referral''
business model. Referral services provide brokers information about
potential buyers in return for a share of any commission the broker
receives if the ``lead'' results in a completed transaction. Brokers
are not obliged to purchase leads from referral services and do so
only when they choose to. Some traditional brokers refer customers
to other brokers for a fee, and some VOW operators, similarly, have
referred (or have considered referring) some of their customers to
other brokers for a fee. Many brokers dislike the concept of paying
for leads, and the prospect that Internetsavvy brokers could support referral business
[[Page 36106]]
models has been a source of industry antipathy to VOWs.
30. Brokers with innovative, Internetbased business models present a competitive challenge to brokers who provide listings to their customers only by traditional methods. Many brickandmortar brokers fear the ability of VOW operators to use Internet technology to attract more customers and provide better service at a lower cost.
31. In response to concerns raised by certain NAR members about this new form of competition, NAR's Board of Directors voted on May 17, 2003, to adopt the ``Initial VOW Policy,'' a ``Policy governing use of MLS data in connection with Internet brokerage services offered by MLS Participants (`Virtual Office Web sites').'' Prior to the filing of the Complaint in this action, NAR had mandated that all 1,600 of its member boards implement the Initial VOW Policy by January 1, 2006. Approximately 200 member boards implemented the Initial VOW Policy and received NAR's approval of their implementing rules.
32. Section 1.3 of the Initial VOW Policy contains an optout provision that forbids any broker participating in an MLS from conveying a listing to his or her customers via the Internet without the permission of the listing broker. Specifically, the optout provision allows brokers to direct that their clients' listings not be displayed on any VOW (a ``blanket optout''), or on a particular competing broker's VOW (a ``selective optout'').
33. In contrast, prior to NAR's adoption of the Initial VOW Policy, a broker could provide any relevant listing in the MLS database to any customerby whatever method the customer or broker preferred, including via the Internet. Nearly all of NAR's member boards had also adopted rules requiring all participants in their affiliated MLSs to submit, with minor exceptions, all of their clients' listings to the MLS. More importantly, NAR did not permit any broker to withhold his or her clients' listings from a rival.
34. In several of the markets in which NAR's member boards have implemented the Initial VOW Policy, brokers have already exercised their optout rights to withhold their clients' listings from the customers of brokers operating VOWs, as well as from brokers who will use passwordprotected Web sites to provide listings to their customers in the future. In at least one such instance, an innovative broker discontinued operation of his Web site because all of his competitor brokers had opted out, making him unable to effectively serve his customers through operation of his site.
35. Section II.4.g of the Initial VOW Policy contains an ``anti referral'' provision that, with minor exceptions, forbids VOW operators from referring their customers to ``any other entity'' for a fee. In contrast, no NAR rule limits referrals for a fee by brokers who do not convey MLS listings to customers over the Internet.
36. The Initial VOW Policy includes other provisions that impose
greater restrictions and limitations on brokers with Internetbased
business models than on traditional brokers. For example, under
section IV.I.b of the Initial VOW Policy, NAR's member boards may
forbid VOW operators from displaying advertising on any Web site on
which MLS listings information is displayed. In contrast, no NAR rule limits the ability of traditional brokers to include
advertisements in packages of printed listings they provide to their customers.
37. The Initial VOW Policy also contains provisions to make it obligatory and enforceable. Section I.4 of the Initial VOW Policy expressly forbids NAR's member boards from adopting rules ``more or less restrictive than, or otherwise inconsistent with'' the Initial VOW Policy, including the optout provisions and the antireferral provision. Appendix A to the Initial VOW Policy provides for remedies and sanctions for violation of the Policy, including financial penalties and termination of MLS privileges.
38. On September 8, 2005, after plaintiff informed NAR of its intention to bring this action, NAR advised its member boards to suspend application and enforcement of the abovereferenced provisions of the Initial VOW Policy, and announced its adoption of a new ``Internet Listings Display Policy'' and its revision of an MLS membership policy (together, the ``Modified VOW Policy''). NAR's Modified VOW Policy continues to impede brokers from using the Internet to serve home sellers and buyers more efficiently and cost effectively. NAR's Modified VOW Policy mandates that all of NAR's member boards enact rules implementing the Internet Listings Display Policy by July 1, 2006, but NAR subsequently communicated to its member boards that they ``wait to adopt'' the policy ``until th[is] litigation is over.''
39. Section 1.3 of the Modified VOW Policy contains a blanket
optout provision that forbids any broker participating in an MLS
from conveying a listing to his or her customers via the Internet
without the permission of the listing broker. Specifically, the opt
out provision allows brokers to direct that their clients' listings
not be displayed on any competitor's Internet site. When exercised,
this provision prevents a broker from providing over the Internet
the same MLS information that brickandmortar brokers can provide in their offices. Additionally, NAR's Modified VOW Policy
specifically exempts its own ``Official Site,'' Realtor.com, from
the blanket optout that applies to all Internet sites operated by brokers.
40. The portion of the Modified VOW Policy that is NAR's revision to its membership policiesmuch like the Initial VOW Policy's antireferral ruledenies MLS membership and access to listings to brokers operating referral services. This membership policy effectively forbids Internetbased brokers from referring their customers to other brokers for a fee.
41. NAR's Modified VOW Policy includes other provisions that restrict brokers' ability to use the Internet to serve their customers effectively. The Modified VOW Policy, for example, allows MLSs to downgrade the quality of the data feed they provide brokers, effectively restraining brokers from providing innovative, Internet based features to enhance the service they offer their customers. The Modified VOW Policy also permits MLSs to interfere with efficient ``cobranding'' relationships between brokers and entities that refer potential customers to the broker.
42. Defendant's policies, both the Initial VOW Policy and the Modified VOW Policy, thus prevent brokers from guaranteeing customers access through the Internet to all relevant listing information, increase the business risk and other costs associated with operating an efficient, Internetintensive brokerage, deny brokers a source of highquality referrals, and withhold from Internet brokers revenue streams permitted to other participants in the MLS. Moreover, the optout provisions provide brokers an effective tool to individually or collectively punish aggressive competition by any Internetbased broker.
43. Unless permanently restrained and enjoined, defendant will continue to engage in conduct that restricts competition from innovative brokers in violation of section 1 of the Sherman Act, 15 U.S.C. 1.
44. NAR's adoption of the abovereferenced provisions in its Initial VOW Policy and its Modified VOW Policy, or equivalent provisions, constitutes a contract, combination, or conspiracy by and between NAR and its members which unreasonably restrains competition in brokerage service markets throughout the United States in violation of section 1 of the Sherman Act, 15 U.S.C. 1.
45. The aforesaid contract, combination, or conspiracy has had
and will continue to have anticompetitive effects in the relevant markets, including:
a. Suppressing technological innovation;
b. Reducing competition on price and quality;
c. Restricting efficient cooperation among brokers;
d. Making express or tacit collusion more likely; and
e. Raising barriers to entry.
46. This contract, combination, or conspiracy is not reasonably necessary to accomplish any procompetitive objective, or,
alternatively, its scope is broader than necessary to accomplish any such objective.
Wherefore, the United States prays that final judgment be entered against defendant declaring, ordering, and adjudging:
a. That the aforesaid contract, combination, or conspiracy unreasonably restrains trade and is illegal under section 1 of the Sherman Act, 15 U.S.C. 1;
b. That the defendant be restrained and enjoined from requiring or permitting its member boards or the MLSs with which they are affiliated to adopt rules implementing the optout provisions;
c. That the defendant be restrained and enjoined from requiring
or permitting its member boards or the MLSs with which they are
affiliated to adopt rules implementing the antireferral provision or an MLS
[[Page 36107]]
membership restriction that denies MLS access to operators of Internetbased referral services;
d. That the defendant be restrained and enjoined from requiring or permitting its member boards or the MLSs with which they are affiliated to adopt rules that restrictor condition MLS access or MLS participation rights onthe method by which a broker interacts with his or her customers, competitor brokers, or other persons or entities;
e. That the Court grant such other relief as the United States may request and the Court deems just and proper; and
f. That the United States recover its costs in this action.
Dated: October 4, 2005.
J. Bruce Mcdonald,
Deputy Assistant Attorney General.
J. Robert Kramer II,
Director of Operations.
Patrick J. Fitzgerald,
United States Attorney, Northern District of Illinois, by Linda Wawzenski, Assistant United States Attorney.
Craig W. Conrath,
David C. Kully,
Mary Beth Mcgee,
Allen P. Grunes,
Lisa A. Scanlon,
Attorneys for the United States, Department of Justice, Antitrust
Division, 325 Seventh Street, NW., Suite 300, Washington, DC 20530, Telephone: (202) 3059969, Facsimile: (202) 3079952.
I hereby certify that on this 4th day of October, 2005, I have
caused a copy of the foregoing Amended Complaint be served by Federal Express upon counsel for Defendant in this matter:
Jack R. Bierig, Sidley Austin Brown & Wood, LLP, Bank One Plaza, 10 South Dearborn Street, Chicago, IL 60603.
Linda Wawzenski.
United States District Court for the Northern District of Illinois Eastern Division
United States of America, Plaintiff, v. National Association of Realtors[supreg], Defendant.
Civil Action No. 05 C 5140,
Judge Kennelly,
Magistrate Judge Denlow.
Whereas, Plaintiff, the United States of America, filed its Amended Complaint on October 4, 2005, alleging that Defendant National Association of Realtors[supreg] (``NAR'') adopted policies that restrain competition from innovative real estate brokers in violation of Section 1 of the Sherman Act, 15 U.S.C. 1, and Plaintiff and Defendant, by their respective attorneys, have consented to the entry of this Final Judgment without trial or adjudication of any issue of fact, and without this Final Judgment constituting any evidence against, or any admission by, any party regarding any issue of fact or law;
Whereas, Defendant has not admitted and does not admit either the allegations set forth in the Amended Complaint or any liability or wrongdoing;
Whereas, the United States does not allege that Defendant's Internet Data Exchange (IDX) Policy in its current form violates the antitrust laws; and
Whereas, the United States requires Defendant to agree to certain procedures and prohibitions for the purpose of preventing the loss of competition alleged in the Complaint;
Now therefore, before any testimony is taken, without trial or adjudication of any issue of fact, and upon consent of the parties, it is Ordered, Adjudged and Decreed:
This Court has jurisdiction over the Parties and subject matter
of this action. The Complaint states a claim upon which relief may
be granted against Defendant under section 1 of the Sherman Act, as amended (15 U.S.C. 1).
II. Definitions
As used in this Final Judgment:
A. ``Broker'' means a Person licensed by a state to provide services to a buyer or seller in connection with a real estate transaction. The term includes any Person who possesses a Broker's license and any agent or sales associate who is affiliated with such a Broker.
B. ``Customer'' means a seller client of a Broker or a Person who has expressed to a Broker an interest in purchasing residential real property and who has described the type, features, or location of the property in which he or she has an interest, entitling the Broker to Provide the Customer multiple listing service (``MLS'') listing information by any method (e.g., by hand, mail, facsimile, electronic mail, or display on a VOW).
C. ``Final Judgment'' includes the Modified VOW Policy attached as Exhibit A and the definition of MLS Participant and accompanying Note attached as Exhibit B.
D. ``ILD Policy'' means the ``ILD (Internet Listing Display) Policy'' that NAR adopted on or about August 31, 2005, and any amendments thereto.
E. ``Including'' means including, but not limited to.
F. ``Listing Information'' means all records of residential properties (and any information relating to those properties) stored or maintained by a multiple listing service.
G. ``Member Board'' means any state or local Board of Realtors[supreg] or Association of Realtors[supreg], including any city, county, intercounty, or interstate Board or Association, and any multiple listing service owned by, or affiliated with, any such Board of Realtors[supreg] or Association of Realtors[supreg].
H. ``Modified VOW Policy'' means the policy attached to this Final Judgment as Exhibit A.
I. ``NAR'' means the National Association of Realtors[supreg], its predecessors, successors, divisions, subsidiaries, affiliates, partnerships, and joint ventures and all directors, officers, employees, agents, and representatives of the foregoing. The terms ``subsidiary,'' ``affiliate,'' and ``joint venture'' refer to any Person in which there is or has been partial (twenty percent or more) or total ownership or control between NAR and any other Person.
J. ``Person'' means any natural person, corporation, company, partnership, joint venture, firm, association, proprietorship, agency, board, authority, commission, office, or other business or legal entity, whether private or governmental.
K. ``Provide'' means to deliver, display, disseminate, convey, or reproduce.
L. ``Rule'' means any rule, model rule, ethical rule, bylaw, policy, standard, or guideline and any interpretation of any Rule issued or approved by NAR, whether or not the final implementation date of any such Rule has passed.
M. ``VOW'' or ``virtual office Web site'' means a Web site, or feature of a Web site, operated by a Broker or for a Broker by another Person through which the Broker is capable of providing real estate brokerage services to consumers with whom the Broker has first established a Brokerconsumer relationship (as defined by state law) where the consumer has the opportunity to search MLS data, subject to the Broker's oversight, supervision, and
N. ``VOW Policy'' means the ``Policy governing use of MLS data in connection with Internet brokerage services offered by MLS Participants (`Virtual Office Web sites'),'' adopted by NAR on or about May 17, 2003, and any amendments thereto.
O. The terms ``and'' and ``or'' have both conjunctive and disjunctive meanings.
This Final Judgment applies to NAR and all other Persons in active concert or participation with NAR who have received actual notice of this Final Judgment. A Member Board shall not be deemed to be in active concert with NAR solely as a consequence of the Member Board's receipt of actual notice of this Final Judgment and its affiliation with or membership in NAR and its involvement in regular activities associated with its affiliation with or membership in NAR (e.g., coverage under a NAR insurance policy, attendance at NAR meetings or conventions, or review of Member Board policies by NAR). IV. Prohibited Conduct
Subject to the provisions of sections V and VI of this Final Judgment, the Modified VOW Policy (Exhibit A), and the definition of MLS Participant and accompanying Note (Exhibit B), NAR shall not adopt, maintain, or enforce any Rule, or enter into or enforce any agreement or practice, that directly or indirectly
A. Prohibits a Broker from using a VOW or prohibits, restricts, or impedes a Broker who uses a VOW from providing to Customers on its VOW all of the Listing Information that a Broker is permitted to Provide to Customers by hand, mail, facsimile, electronic mail, or any other methods of delivery;
B. Unreasonably disadvantages or unreasonably discriminates against a Broker in the use of a VOW to Provide to Customers all of the Listing Information that a Broker is permitted to Provide to Customers by hand, mail, facsimile, electronic mail, or any other methods of delivery;
C. Prohibits, restricts, or impedes the referral of Customers whose identities are obtained from a VOW by a Broker who uses a VOW to any other Person, or establishes the price of any such referral;
D. Imposes fees or costs upon any Broker who operates a VOW or upon any Person who operates a VOW for any Broker that exceed the reasonably estimated actual costs incurred by a Member Board in providing Listing Information to the Broker or Person operating the VOW or in performing any other activities relating to the VOW, or discriminates in such VOW related fees or costs between those imposed upon a Broker who operates a VOW and those imposed upon a Person who operates a VOW for a Broker, unless the MLS incurs greater costs in providing a service to a Person who operates a VOW for a Broker than it incurs in providing the same service to the Broker; or
E. Is inconsistent with the Modified VOW Policy. V. Required Conduct
A. Within five business days after entry of this Final Judgment, NAR shall repeal the ILD Policy and direct each Member Board that adopted Rules implementing the ILD Policy to repeal such Rules at the next meeting of the Member Board's decisionmaking body that occurs more than ten days after receipt of the directive, but no later than ninety days after entry of this Final Judgment.
B. Within five business days after entry of this Final Judgment, NAR shall direct Member Boards that adopted Rules implementing the VOW Policy to repeal such Rules at the next meeting of the Member Board's decisionmaking body that occurs more than ten days after receipt of the directive, but no later than ninety days after entry of this Final Judgment.
C. Within five business days after entry of this Final Judgment, NAR shall adopt the Modified VOW Policy. NAR shall not change the Modified VOW Policy without either obtaining advance written approval by the United Slates Department of Justice, Antitrust Division (``DOJ'') or an order of the Court pursuant to Section VIII of this Final Judgment authorizing the proposed modification.
D. Within five business days after entry of this Final Judgment, NAR shall direct Member Boards to adopt the Modified VOW Policy within ninety days after entry of this Final Judgment, and to thereafter maintain, act consistently with, and enforce Rules implementing the modified VOW Policy. NAR shall simultaneously direct Member Boards, beginning upon receipt of the directive, not to adopt, maintain, or enforce any Rule or practice that NAR would be prohibited from adopting, maintaining, or enforcing pursuant to Section IV of this Final Judgment (including Rules or practices that unreasonably discriminate against Brokers in their operation of VOWs).
E. If NAR determines that a Member Board has not timely adopted or maintained, acted consistently with, or enforced Rules
implementing the Modified VOW Policy, it shall, within thirty days
of such determination, direct in writing that the Member Board do
so. NAR shall deny coverage under any NAR insurance policy (or cause
coverage to be denied) to any Member Board for as long as that
Member Board refuses to adopt, maintain, act consistently with, and
enforce rules implementing the Modified VOW Policy. NAR shall also
notify the DOJ of the identity of that Member Board and the Modified VOW Policy provisions it refused to adopt, maintain, act
consistently with, or enforce. For purposes of this provision, a
failure of a Member Board to adopt, maintain, act consistently with,
or enforce Rules implementing the Modified VOW Policy within ninety
days of a written directive to that Member Board from NAR shall constitute a refusal by the Member Board to do so.
F. If NAR determines that a Member Board has adopted, maintained, or enforced any Rule or practice that NAR would be prohibited from adopting, maintaining, or enforcing pursuant to Section IV of this Final Judgment (including Rules or practices that unreasonably discriminate against Brokers in their operation of VOWs), it shall, within thirty days of such determination, direct in writing that the Member Board rescind and cease to enforce that Rule or practice. NAR shall deny coverage under any NAR insurance policy (or cause coverage to be denied) to any Member Board for as long as that Member Board refuses to rescind and cease to enforce that Rule or practice. NAR shall also notify the DOJ of the identity of that Member Board and the Rule or practice it refused to rescind and cease to enforce. For purposes of this provision, a Member hoard's failure to rescind and cease to enforce the Rule or practice within ninety days of a written directive from NAR shall constitute a refusal by the Member board to do so.
G. Within thirty days of entry of this Final Judgment, NAR shall
designate an Antitrust Compliance Officer with responsibility for
educating Member Boards about the antitrust laws and for achieving
full compliance with this Final Judgment. The Antitrust Compliance Officer shall be responsible for the following:
(1) Supervising NAR's review of Rules of NAR's Member Boards for
compliance with this Final Judgment and the Modified VOW Policy;
(2) Maintaining copies of any communications with any Person
containing allegations of any Member Board's (i) noncompliance with
any provision of the Modified VOW Policy or with this Final Judgment
or (ii) failure to enforce any Rules implementing the Modified VOW Policy;
(3) Reporting to the United States 180 days after entry of this
Final Judgment and again on the first anniversary of the entry of
this Final Judgment, the identity of each Member Board that has not adopted Rules implementing the Modified VOW Policy;
(4) Ensuring that each of NAR's Member Boards that owns or
operates a multiple listing service are provided briefing materials,
within ninety days of the entry of this Final Judgment, on the
meaning and requirements of the Modified VOW Policy and this Final Judgment; and
(5) Holding an annual program for NAR Member Boards and their
counsel that includes a discussion of the antitrust laws (as applied to such Member Boards) and this Final Judgment.
H. NAR shall maintain and shall furnish to the DOJ on a quarterly basis (beginning ninety days after entry of this Final Judgment) copies of any communications with any Person containing allegations of any Member's Board's (1) noncompliance with any provision of the Modified VOW Policy or with this Final Judgment or (2) failure to enforce any Rules implementing the Modified VOW Policy.
I. Within five business days after entry of this Final Judgment,
NAR shall provide, in a prominent size and location on its Web site
(http://www.realtor.org) a hyperlink to a Web page on which NAR has published copies of
(1) This Final Judgment;
(2) A notification that Member Boards must repeal any Rules
implementing the ILD and VOW Policies (in accordance with Sections V.A and V.B of this Final Judgment); and
NAR shall also publish each of the three above items in the first issue of Realtor[supreg] Magazine scheduled for publication after the date of entry of this Final Judgment.
A. Subject to section IX of this Final Judgment, nothing in this Final Judgment shall prohibit NAR from adopting and maintaining the definition of MLS Participant and the accompanying Note, together attached as Exhibit B. However, NAR shall direct each Member Board not to suspend or expel any Broker from multiple listing service membership or participation for reasons of the Broker's thenfailure to qualify for membership or participation under the definition of MLS Participant and the accompanying Note, together attached as Exhibit B, until May 27, 2009.
B. Notwithstanding any of the above provisions, and subject to section IX of this Final Judgment, nothing in this Final Judgment shall prohibit NAR from adopting, maintaining, or enforcing Rules that are generally applicable on their face and that do not, in their application, unreasonably restrict any method of delivery of Listing Information to Customers.
A. For the purposes of determining or securing compliance with
this Final Judgment, or of determining whether this Final Judgment
should be modified or vacated, and subject to any legally recognized
privilege, from time to time authorized representatives of the DOJ,
including consultants and other Persons retained by the United
States, shall, upon written request of an authorized representative
of the Assistant Attorney General in charge of the Antitrust Division, and on reasonable notice to NAR, be permitted:
(1) Access during NAR's office hours to inspect and copy, or at
the option of the United States, to require NAR to provide hard copy
or electronic copies of, all books, ledgers, accounts, records,
data, and documents in the possession, custody, or control of NAR,
relating to any matters contained in this Final Judgment; and [[Page 36109]]
(2) To interview, either informally or on the record, NAR's
officers, employees, or agents, who may have their individual
counsel and counsel for NAR present, regarding such matters. The
interviews shall be subject to the reasonable convenience of the
interviewee and without restraint or interference by NAR. NAR may,
however, prevent the interviewee from divulging matters protected by
the attorneyclient privilege, work product doctrine, or other applicable privilege.
B. Upon the written request of an authorized representative of
the Assistant Attorney General in charge of the Antitrust Division, NAR shall submit written reports or response to written
interrogatories, under oath if requested, relating to its compliance
with any of the matters contained in this Final Judgment as may be requested.
C. No information or documents obtained by the means provided in
this section shall be divulged by the United States to any Person
other than an authorized representative of the executive branch of
the United States, except in the course of legal proceedings to which the United States is a party (including grand jury
proceedings), or for the purpose of securing compliance with this Final Judgment, or as otherwise required by law.
D. If at the time information or documents are furnished by NAR to the United States, NAR marks as confidential any pertinent page of such material on the grounds that such page contains information as to which a claim of protection may be asserted under Rule 26(c)(1)(G) of the Federal Rules of Civil Procedure, then the United States shall give NAR ten calendar days notice prior to divulging such material in any legal proceeding (other than a grand jury proceeding).
This Court retains jurisdiction to enable any party to this Final Judgment to apply to this Court at any time for further orders and directions as may be necessary or appropriate to carry out or construe this Final Judgment, to modify any of its provisions, to enforce compliance, and to punish violations of its provisions. IX. No Limitation on Government Rights
Nothing in this Final Judgment shall limit the right of the United States to investigate and bring actions to prevent or restrain violations of the antitrust laws concerning any Rule or practice adopted or enforced by NAR or any of its Member Boards. X. Expiration of Final Judgment
This Final Judgment shall expire ten years from the date of its entry.
Entry of this Final Judgment is in the public interest. The
parties have complied with the requirements of the Antitrust
Procedures and Penalties Act, 15 U.S.C. 16, including making copies
available to the public of this Final Judgment, the Competitive
Impact Statement, and any comments thereon and the United States's
responses to comments. Based upon the record before the Court, which
includes the Competitive Impact Statement and any comments and
response to comments filed with the Court, entry of this Final Judgment is in the public interest.
Dated: Court approval subject to procedures of Antitrust Procedures and Penalties Act, 15 U.S.C. 16.
Matthew F. Kennelly,
United States District Judge.
Exhibit A
Policy Governing Use of MLS Data in Connection With Internet Brokerage
Services Offered by MLS Participants (``Virtual Office Web sites'') I. Definitions and Scope of Policy
1. For purposes of this Policy, the term Virtual Office Website (``VOW'') refers to a Participant's Internet Web site, or a feature of a Participant's Internet Web site, through which the Participant is capable of providing real estate brokerage services to consumers with whom the Participant has first established a brokerconsumer relationship (as defined by state law) where the consumer has the opportunity to search MLS data, subject to the Participant's oversight, supervision, and accountability.
a. A Participant may designate an Affiliated VOW Partner (``AVP'') to operate a VOW on behalf of the Participant, subject to the Participant's supervision and accountability and the terms of this Policy.
b. A nonprincipal broker or sales licensee, affiliated with a Participant, may, with the Participant's consent, operate a VOW or have a VOW operated on its behalf by an AVP. Such a VOW is subject to the Participant's supervision and accountability and the terms of this Policy.
c. Each use of the term ``Participant'' in this Policy shall
also include a Participant's nonprincipal brokers and sales
licensees (with the exception of references in this section to the
``Participant's consent'' and the ``Participant's supervision and accountability,'' and in section III.10.a, below, to the
``Participant acknowledges''). Each reference to ``VOW'' or ``VOWs''
herein refers to all VOWs, whether operated by a Participant, by a nonprincipal broker or sales licensee, or by an AVP.
2. The right to display listings in response to consumer searches is limited to display of MLS data supplied by the MLS(s) in which the Participant has participatory rights. This does not preclude a firm with offices participating in different MLSs from operating a master Web site with links to such offices' VOWs.
3. Participants' Internet Web sites, including those operated for Participants by AVPs, may also provide other features, information, or services in addition to VOWs (including the Internet Data Exchange (``IDX'') function).
4. The display of listing information on a VOW does not require separate permission from the Participant whose listings will be available on the VOW.
5. Except as permitted in sections III and IV, MLSs may not adopt rules or regulations that conflict with this Policy or that otherwise restrict the operation of VOWs by Participants.
1. A Participant may provide brokerage services via a VOW that
include making MLS active listing data available, but only to
consumers with whom the Participant has first established a lawful
consumerbroker relationship, including completion of all actions
required by state law in connection with providing real estate brokerage services to clients and customers (hereinafter
``Registrants''). Such actions shall include, but are not limited
to, satisfying all applicable agency, nonagency, and other
disclosure obligations, and execution of any required agreement(s).
2. A Participant's VOW must obtain the identity of each Registrant and obtain each Registrant's agreement to Terms of Use of the VOW, as follows:
a. A Registrant must provide his or her name and a valid email address. The Participant must send an email to the address provided by the Registrant confirming that the Registrant has agreed to the Terms of Use (described in subsection c below). The Registrant may be permitted to access the VOW only after the Participant has verified that the email address provided is valid and that Registrant received the Terms of Use confirmation.
b. The Registrant must supply a user name and a password, the combination of which must be different from those of all other Registrants on the VOW, before being permitted to search and retrieve information from the MLS database via the VOW. The user name and password may be established by the Registrant or may be supplied by the Participant, at the option of the Participant. An e mail address may be associated with only one user name and password. The Registrant's password and access must expire on a date certain but may be renewed. The Participant must at all times maintain a record of the name and email address supplied by the Registrant, and the user name and current password of each Registrant. Such records must be kept for not less than 180 days after the expiration of the validity of the Registrant's password. If the MLS has reason to believe that a Participant's VOW has caused or permitted a breach in the security of the data or a violation of MLS rules related to use by one or more Registrants, the Participant shall, upon request, provide to the MLS a copy of the record of the name, email address, user name, current password, and audit trail, if required, of any Registrant identified by the MLS to be suspected of involvement in the violation.
c. The Registrant must be required affirmatively to express agreement to a ``Terms of Use'' provision that requires the Registrant to open and review an agreement that provides at least the following:
i. That the Registrant acknowledges entering into a lawful consumerbroker relationship with the Participant;
ii. That all data obtained from the VOW is intended only for the Registrant's personal, noncommercial use;
iii. That the Registrant has a bona fide interest in the purchase, sale, or lease of real estate of the type being offered through the VOW;
iv. That the Registrant will not copy, redistribute, or retransmit any of the data or information provided;
v. That the Registrant acknowledges the MLS's ownership of, and the validity of the MLS's copyright in, the MLS database.
After the Registrant has opened for viewing the Terms of Use agreement, a ``mouse click'' is sufficient to acknowledge agreement to those terms. The Terms of Use Agreement may not impose a financial obligation on the Registrant or create any representation agreement between the Registrant and the Participant.
The Terms of Use agreement shall also expressly authorize the MLS, and other MLS Participants or their duly authorized
representatives, to access the VOW for the purposes of verifying
compliance with MLS rules and monitoring display of Participants' listings by the VOW.
d. An agreement entered into at any time between the Participant and Registrant imposing a financial obligation on the Registrant or creating representation of the Registrant by the Participant must be established separately from the Terms of Use, must be prominently labeled as such, and may not be accepted solely by mouse click.
3. A Participant's VOW must prominently display an email address, telephone number, or specific identification of another mode of communication (e.g., live chat) by which a consumer can contact the Participant to ask questions, or get more information, about properties displayed on the VOW. The Participant, or a non principal broker or sales licensee licensed with the Participant, must be willing and able to respond knowledgeably to inquiries from Registrants about properties within the market area served by that Participant and displayed on the VOW.
4. A Participant's VOW must protect the MLS data from misappropriation by employing reasonable efforts to monitor for and prevent ``scraping'' or other unauthorized accessing, reproduction, or use of the MLS database.
5. A Participant's VOW must comply with the following additional requirements:
a. No VOW shall display listings or property addresses of sellers who have affirmatively directed their listing brokers to withhold their listing or property address from display on the Internet. The listing broker or agent shall communicate to the MLS that a seller has elected not to permit display of the listing or property address on the Internet. Notwithstanding the foregoing, a Participant who operates a VOW may provide to consumers via other delivery mechanisms, such as email, fax, or otherwise, the listings of sellers who have determined not to have the listing for their property displayed on the Internet.
b. A Participant who lists a property for a seller who has
elected not to have the property listing or the property address
displayed on the Internet shall cause the seller to execute a
document that conforms to the form attached to this Policy as
Appendix A. The Participant shall retain such forms for at least one year from the date they are signed.
c. With respect to any VOW that
(i) Allows thirdparties to write comments or reviews about
particular listings or displays a hyperlink to such comments or
reviews in immediate conjunction with particular listings, or
(ii) Displays an automated estimate of the market value of the
listing (or hyperlink to such estimate) in immediate conjunction
with the listing, the VOW shall disable or discontinue either or
both of those features as to the seller's listing at the request of
the seller. The listing broker or agent shall communicate to the MLS
that the seller has elected to have one or both of these features
disabled or discontinued on all Participants' Web sites. Except for
the foregoing and subject to subparagraph (d), a Participant's VOW
may communicate the Participant's professional judgment concerning
any listing. Nothing shall prevent a VOW from notifying its
customers that a particular feature has been disabled ``at the request of the seller.''
d. A VOW shall maintain a means (e.g., email address, telephone number) to receive comments about the accuracy of any data or information that is added by or on behalf of the VOW operator beyond that supplied by the MLS and that relates to a specific property displayed on the VOW. The VOW operator shall correct or remove any false data or information relating to a specific property upon receipt of a communication from the listing broker or listing agent for that property explaining why the data or information is false. However, the VOW operator shall not be obligated to remove or correct any data or information that simply reflects good faith opinion, advice, or professional judgment.
e. Each VOW shall refresh MLS data available on the VOW not less frequently than every 3 days.
f. Except as provided elsewhere in this Policy or in MLS rules and regulations, no portion of the MLS database may he distributed, provided, or made accessible to any person or entity.
g. Every VOW must display a privacy Policy that informs Registrants of the ways in which information obtained from them will be used.
h. A VOW may exclude listings from display based only on objective criteria, including, but not limited to, factors such as geography, list price, type of property, cooperative compensation offered by listing broker, or whether the listing broker is a Realtor[supreg].
6. A Participant who intends to operate a VOW must notify the MLS of its intention to establish a VOW and must make the VOW readily accessible to the MLS and to all MLS Participants for purposes of verifying compliance with this Policy and any other applicable MLS rules or policies.
7. A Participant may operate more than one VOW itself or through an AVP. A Participant who operates a VOW itself shall not be precluded from also operating VOWs in conjunction with AVPs. III. Policies Applicable to Multiple Listing Services
1. A Multiple Listing Service shall permit MLS Participants to operate VOWs, or to have VOWs operated for them by AVPs, subject to the requirements of state law and this Policy.
2. An MLS shall, if requested by a Participant, provide basic ``downloading'' of all MLS nonconfidential listing data, including without limitation address fields, listings types, photographs, and links to virtual tours. Confidential data includes only that which Participa